Soho Store Operations Leader - Drive Growth & Service

Bloomingdale's, LLC; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Bloomingdale's, LLC is seeking a Senior Manager of Operations to guide the store leadership team in delivering sales and EBIT while maintaining an exceptional customer experience. You will recruit, onboard, and nurture a talented operations staff to execute strategies across inventory, cash handling, and service excellence.

The role emphasizes data-driven decision making, cross-functional collaboration, and a focus on maintaining Bloomingdale's brand standards in a fast-paced retail environment.

Qualifications

• Bachelor’s degree required in business or a related field.
• Minimum 5+ years direct experience in store operations or retail leadership.
• Strong leadership, communication, and analytical skills.

Responsibilities

• Lead the Store Operations team to deliver sales and EBIT through execution of corporate and store initiatives.
• Oversee staffing, onboarding, and development of operations professionals to maximize performance.
• Drive process improvements to optimize sales, fulfillment, and expense management.

Skills

Leadership

Communication

Analytical thinking

Multitasking

Problem solving

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Excel

Microsoft Access

Job description

Bloomingdale's, LLC is seeking a Senior Manager of Operations to guide the store leadership team in delivering sales and EBIT while maintaining an exceptional customer experience. You will recruit, onboard, and nurture a talented operations staff to execute strategies across inventory, cash handling, and service excellence.

The role emphasizes data-driven decision making, cross-functional collaboration, and a focus on maintaining Bloomingdale's brand standards in a fast-paced retail environment.