Software Trainer & Implementation Specialist - Travel

GroundWidgets; Paramus (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Annual performance bonus

Full medical benefits

Paid holidays

Job summary

GroundWidgets in Paramus, New Jersey, seeks a full-time Software Trainer and Implementation Support specialist. This role focuses on delivering products and services to customers through on-site training and software configuration.

The ideal candidate is a college graduate with strong communication and problem-solving skills, required to travel at least 30% of the time. The position offers competitive salary and full medical benefits after 90 days of employment.

Qualifications

• Excellent communication and problem-solving skills.
• Ability to understand and document customer business and technical support incidents.
• Team player with a positive attitude.

Responsibilities

• Conduct on-site and remote software configuration and training.
• Travel required—both local and long distance (minimum 30% travel).
• Define and implement initiatives to increase client satisfaction.
• Documentation of training outcomes, lessons learned and next steps for post-training.

Skills

Strong communication skills

Customer service skills

Proficiency in MS Office Products

Organizational skills

Ability to travel

Software implementation skills

Understanding of software development

Education

College Graduate (CIS, MIS, Computer Science or Business Degree preferred)

Job description

GroundWidgets in Paramus, New Jersey, seeks a full-time Software Trainer and Implementation Support specialist. This role focuses on delivering products and services to customers through on-site training and software configuration.

The ideal candidate is a college graduate with strong communication and problem-solving skills, required to travel at least 30% of the time. The position offers competitive salary and full medical benefits after 90 days of employment.