Software Test Engineer - Clarify CRM

ZealHire Inc.; Atlanta (GA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

ZealHire Inc. is seeking an experienced Software Test Engineer specialized in Clarify CRM and Telecom BSS/OSS for a hybrid role in Atlanta, GA. The candidate will design comprehensive test plans, execute end-to-end testing, and ensure quality across functional, integration, and API tests.

Required 7+ years in software testing, hands-on Clarify CRM, strong SQL skills, and experience with AI-assisted testing. Onsite three days per week with collaboration across cross-functional teams.

Qualifications

• 7+ years of experience in software testing.
• Hands-on experience with Clarify CRM.
• Strong understanding of Telecom BSS/OSS architecture and business processes.
• Proficiency in SQL and database validation.
• Experience in API, interface, integration, and regression testing.
• Experience preparing test plans and test strategy documents.
• Strong analytical, troubleshooting, and communication skills.
• Practical experience using AI tools in software testing.

Responsibilities

• Design, develop, and execute test plans, strategies, and cases for BSS/OSS applications.
• Validate end-to-end order journeys and workflows within Clarify CRM.
• Perform functional, integration, regression, interface, and API testing.
• Use SQL queries to identify, validate, and troubleshoot migrated test data.
• Collaborate with development teams to ensure comprehensive test coverage.
• Conduct root cause and log analysis to identify defects.
• Track, document, and manage defects using Jira, HP QC, or similar tools.
• Prepare detailed test execution reports and quality metrics.
• Leverage AI-powered testing tools to improve testing efficiency and quality.
• Contribute to continuous improvement of QA processes and methodologies.

Skills

7+ years testing experience

API testing

Analytical

Troubleshooting

Test planning

Tools

Clarify CRM

Jira

HP QC

SQL

Job description

Software Test Engineer - Clarify CRM | JPC-8914

USC/GC/GC-EAD/H4-EADNeed LinkedIn, VISA DLSoftware Test Engineer – Clarify CRM

Location: Atlanta, GA (Hybrid – 3 Days Onsite per Week)

LocalsExperience: 7+ Years Domain: Telecommunications – BSS/OSS

Job Description We are seeking an experienced Software Test Engineer with strong expertise in Telecom BSS/OSS systems and hands-on experience with Clarify CRM. The ideal candidate will have extensive experience in functional, integration, regression, interface, and API testing within telecom environments.

Key Responsibilities

• Design, develop, and execute comprehensive test plans, test strategies, and test cases for BSS/OSS applications.
• Validate end-to-end order journeys and workflows within Amdocs Clarify CRM.
• Perform functional, integration, regression, interface, and API testing.
• Use SQL queries to identify, validate, and troubleshoot migrated test data.
• Collaborate with development teams to understand requirements and ensure comprehensive test coverage.
• Conduct root cause analysis and log analysis to identify system defects.
• Track, document, and manage defects using Jira, HP QC, or similar tools.
• Prepare detailed test execution reports and quality metrics.
• Leverage AI-powered testing tools to improve testing efficiency and quality.
• Contribute to continuous improvement of QA processes and methodologies.

Required Skills

• 7+ years of experience in software testing.
• Mandatory hands-on experience with Clarify CRM.
• Strong understanding of Telecom BSS/OSS architecture and business processes.
• Proficiency in SQL and database validation.
• Experience in API, interface, integration, and regression testing.
• Experience preparing test plans and test strategy documents.
• Strong analytical, troubleshooting, and communication skills.
• Practical experience using AI tools in software testing.

Preferred Skills

• Experience with test automation frameworks.
• Experience in telecom CRM migration or modernization projects.
• Familiarity with Agile methodologies.

Work Arrangement

Candidates must be willing to work onsite in Atlanta, GA, three days per week.

$000,000 – $000,000 Salary range is not shown on the candidate portal