Software Test Analyst 5 – Salesforce/CRM Tester

InstantServe LLC; Lansing (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

InstantServe LLC is seeking an experienced Salesforce/CRM Tester to support a major Enterprise Contact Center initiative. The role requires 6+ years of Salesforce QA/Testing, 4+ years in Salesforce Service Cloud, and proficiency with Azure DevOps test suites, API testing (REST, SOAP, Bulk), Postman and SoapUI, and Selenium-based automation.

Strong SQL and Agile testing experience are expected. The candidate will develop and execute test scripts, ensure traceability from requirements to tests,

Qualifications

• 6+ years Salesforce QA/Testing experience.
• 4+ years Salesforce Service Cloud.
• 4+ years Azure DevOps Test Suites.
• Salesforce Service Cloud & Experience Cloud.
• API Testing – REST, SOAP, Bulk API.
• Postman / SoapUI.
• Test Automation – Selenium or similar.
• SQL experience.
• Agile testing methodologies.
• Test case/script development and execution.
• Defect tracking and requirements-to-test traceability.

Skills

Salesforce QA

Salesforce Service Cloud

Azure DevOps

API testing

Postman

SoapUI

Test automation

SQL

Agile testing

Test design

Defect tracking

Tools

Selenium

Job description

We are looking for an experienced Salesforce/CRM Tester to support a major Enterprise Contact Center initiative.

• 6+ years Salesforce QA/Testing experience
• 4+ years Salesforce Service Cloud
• 4+ years Azure DevOps Test Suites
• Salesforce Service Cloud & Experience Cloud
• API Testing – REST, SOAP, Bulk API
• Postman / SoapUI
• Test Automation – Selenium or similar
• SQL experience
• Agile testing methodologies
• Test case/script development and execution
• Defect tracking and requirements-to-test traceability

Nice to Have:

• NICE CXone / CCaaS testing
• Salesforce test automation tools