Software Support Intern - Public Sector Tech (Summer 2027)

Tyler Technologies, Inc.

Overland Park (KS)

Hybrid

USD 25,000 - 30,000

Full time

4 days ago

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Job summary

Tyler Technologies, Inc. in Maine is seeking Software Support Interns for Summer 2027 at our Yarmouth and Falmouth offices.

The internship provides hands-on experience assisting clients of a high-tech software company, closing IT support tickets, assisting with software installations, and building test environments. Interns will receive guidance from senior team members and participate in team meetings, contributing to documentation and projects while supporting local government and school

Qualifications

Excellent problem solving and analytical skills.
Excellent oral and written communication skills.
Ability to work effectively with a team of professionals on technical and business issues.
Preference given to juniors in relevant majors.

Responsibilities

Assist staff with closing customer IT support tickets for our clients
Assist in developing time efficiency processes and tools
Assist with installing software
Prepare and/or modify system and process documentation
Research and implement various sand-box environments for testing, training, and troubleshooting
Resolve server and software configuration issues in a team environment
Take inbound support requests from internal and external clients