Software Support Intern — Hands-On IT & Client Help

Tyler Technologies, Inc.; Yarmouth, Falmouth (ME, ME); On-site; USD 28,000 - 30,000; Full time

Job summary

Tyler Technologies, Inc. is seeking Software Support Interns for Summer 2027 to join our Yarmouth and Falmouth, ME offices.

You will support clients of a high‑tech software company, assist with IT tickets, software installations, and test environments, and help expand our documentation library. You will work under senior team members and participate in team meetings, gaining practical, real‑world experience in a collaborative IT environment.

Qualifications

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication.
• Team player with ability to collaborate on technical/business issues.

Responsibilities

• Assist staff with closing customer IT support tickets for our clients
• Assist in developing time efficiency processes and tools
• Assist with installing software
• Prepare and/or modify system and process documentation
• Research and implement various sand-box environments for testing, training, and troubleshooting
• Resolve server and software configuration issues in a team environment
• Take inbound support requests from internal and external clients

Skills

Problem solving

Communication

Teamwork

Education

Business/Accounting/Economics majors preferred

Job description

Tyler Technologies, Inc. is seeking Software Support Interns for Summer 2027 to join our Yarmouth and Falmouth, ME offices.

You will support clients of a high‑tech software company, assist with IT tickets, software installations, and test environments, and help expand our documentation library. You will work under senior team members and participate in team meetings, gaining practical, real‑world experience in a collaborative IT environment.