Software Support Engineer (Fully Remote)

Designed Conveyor Systems; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible PTO

Community outreach

Job summary

Designed Conveyor Systems in the United States seeks a skilled technical support engineer to maintain and troubleshoot complex conveyor and robotics systems using WMS/WCS/WES skills. You will remote into client systems, evaluate Windows and Linux logs, and resolve software/network issues.

You will collaborate with QA and Implementation teams, acting as the primary contact for select sites, with a 24/7 on-call rotation.

Qualifications

• 2+ years of WMS/WCS/WES experience with strong troubleshooting abilities.
• Clear communicator able to participate in a 24/7 on-call rotation.

Responsibilities

• Support complex conveyor and robotics systems using WMS/WES/WCS skills.
• Remote into systems to evaluate Windows/Linux logs and troubleshoot TCP/IP networks.
• Collaborate with QA/Implementation teams and serve as primary contact for select sites.

Skills

WMS/WCS/WES experience

Job description

• Support complex conveyor and robotics systems using WMS/WES/WCS skills.
• Identify software/network issues, perform root cause analysis, and resolve problems.

What You'll Do:

• Remote into systems to evaluate Windows/Linux logs and troubleshoot TCP/IP networks.
• Collaborate with QA/Implementation teams and serve as primary contact for select sites.

Who You Are:

• 2+ years of WMS/WCS/WES experience with strong troubleshooting abilities.
• Clear communicator able to participate in a 24/7 on-call rotation.

Designed Conveyor Systems

DCS provides customized material handling, warehouse operations, and conveyor design solutions. Founded in 1982, it fosters a family-like culture with collaborative teamwork, flexible PTO, and community outreach.