Software Support Engineer - C#/.NET & SQL

bpcs; Redmond (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

Blueprint is a technology solutions firm seeking a skilled engineer to support and enhance business-critical software applications, telemetry services, and infrastructure monitoring in large-scale data centers. You will combine hands-on C#/.NET development with SQL Server administration and advanced production troubleshooting to maintain service reliability and operational readiness.

Work closely with software engineering, infrastructure, and operations teams to improve performance, security,

Qualifications

• Experience developing, maintaining, testing, debugging, or supporting applications using C# and .NET.
• Hands-on experience with Microsoft SQL Server, including SQL queries, T-SQL, and performance tuning.
• Working knowledge of Windows operating systems, services, configurations, deployments, logs, and troubleshooting.
• Experience diagnosing production issues, root cause analysis, and service restoration.
• Understanding of software development and release practices, including testing and deployments.
• Ability to develop technical documentation, troubleshooting procedures, and runbooks.

Responsibilities

• Provide Tier 3 support for applications, telemetry services, and infrastructure operations.
• Investigate and resolve complex issues across applications, databases, and connectivity.
• Support incident response, service restoration, and root-cause analysis, including on-call when required.
• Develop, maintain, debug, and enhance apps, services, APIs, and integrations using C# and SQL.
• Assist with releases, patching, deployments, and secure configuration changes.
• Maintain configurations, scripts, workflows, and data models to improve efficiency.
• Administer and troubleshoot SQL Server environments, backups, recovery, and high availability.
• Support disaster recovery configurations and Windows Server failover setups where applicable.
• Maintain and troubleshoot T-SQL objects, reports, and data dependencies.
• Collaborate with engineering, infrastructure, and operations to resolve issues and improve reliability.

Skills

C# & .NET

Production troubleshooting

Documentation & runbooks

Problem solving

Telemetry & monitoring

Tools

Microsoft SQL Server

Azure DevOps

Job description

Blueprint is a technology solutions firm seeking a skilled engineer to support and enhance business-critical software applications, telemetry services, and infrastructure monitoring in large-scale data centers. You will combine hands-on C#/.NET development with SQL Server administration and advanced production troubleshooting to maintain service reliability and operational readiness.

Work closely with software engineering, infrastructure, and operations teams to improve performance, security,