Software Quality Engineering Manager

Mountain America Credit Union; Sandy (UT); On-site; USD 90,000 - 120,000; Full time

Job summary

Mountain America Credit Union in Utah is seeking a Senior Quality Engineer Lead to guide a team responsible for manual and automated test plans, validating functionality, data integrity, security, and usability across digital products. You will partner with Software Engineers, Product Managers, DevOps, Support Engineers and UX Designers to deliver high-quality digital solutions on time and within budget.

This role requires strong leadership, test automation expertise, and a focus on auditable

Qualifications

• 8 years' experience in Software Quality Assurance / Quality Engineering.
• 3 years' experience successfully leading teams and managing employee performance.
• 3 years' experience working in test automation.
• 3 years' experience in a Scrum agile environment.
• Bachelor's degree from an accredited institution in computer science, business or related field. Education will be verified.
• Master's degree preferred.

Responsibilities

• Lead and mentor a team of quality engineers to ensure testing excellence.
• Develop and implement standards for test plans and automation.
• Collaborate with software engineers, product, DevOps, UX and QA teams.
• Define quality metrics and auditable processes across projects.
• Oversee test automation and data integrity in multi-tier applications.

Skills

Quality Assurance

Quality Engineering

Test automation

Scrum

Leadership

Mentoring

Stakeholder communication

Education

Bachelor's degree in CS/Business

Master's degree preferred

Tools

Azure DevOps

Jira

MS-Test

SQL

SQL Server

MVC

Job description

Job Summary

Responsible for leading a team of quality engineers in developing and executing comprehensive manual and automated test plans, performing testing activities to verify functionality, data integrity, security, and overall usability of all digital products. Responsible to lead a team to work closely with Software Engineers, Product Managers, DevOps Engineers, Support Engineers and User Experience Designers across all internal development teams and vended products in the Digital Product Development organization to deliver the highest quality digital products in a timely and cost-effective manner.

Job Description

LOCATION: UTAH - 9800 S MONROE ST, SANDY UT 84070

FULL-TIME IN-OFFICE NO RELOCATION

To be effective, an individual must be able to perform each job duty successfully.

Mentors, guides, and coaches other quality engineering team members to ensure they are successful individually and as a team.

Develops resource strategies, allocates staff and tools as necessary to ensure that all testing commitments are met.

Establish and oversee robust processes for monitoring software quality. Reviews, evaluates, plans and improves tools, processes, methodologies, and resources.

Partners and collaborates with project management to ensure alignment with development and project management.

Keep abreast of external technology trends, technology roadmaps and proactively steer staff development towards right skill-mixes.

Defines, develops, and implements standards, practices and methodologies to support test plans and test cases for all digital product development.

Defines and tracks quality related metrics, and creates compliant, auditable processes.

Implement best practices, test automation coding standards, and documentation with all development teams.

Partner with our internal IT operations team to assure alignment in approach and best practices.

Reviews requirements and user acceptance criteria with developers and other quality engineers for consistency and accuracy.

Plans and conducts analysis, inspections, designs, and tests to ensure the entire team is addressing quality concerns at every stage of the software development life cycle for large and complex multi-tier applications.

Raise the bar for quality of software delivered through improving and implementing best practices.

KNOWLEDGE, SKILLS, and ABILITIES

(These are the minimum qualifications that will be posted with the role which all candidates should have to be considered)

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• 8 years' experience in Software Quality Assurance / Quality Engineering.
• 3 years' experience successfully leading teams and managing employee performance.
• 3 years' experience working in test automation.
• 3 years' experience in a Scrum agile environment.

Education

• Bachelor's degree from an accredited institution in computer science, business or related field. Education will be verified.
• Master's degree preferred.

Licenses, Certifications, Registrations

Managerial Responsibility

Has managerial responsibility for a group of employees with diversified functions. Policies and practices may be implemented through subordinate supervisors. Estimates personnel needs and assigns work to meet these needs. Supervises, coordinates, coaches and reviews the work of assigned staff. Recommends candidates for employment, conducts performance evaluations and salary reviews for assigned staff, and applies company policy/disciplinary action.

Computer/Office Equipment Skills

• Experience with product management software such as Azure DevOps or Jira, with associated test management tools.
• Experience with software technologies including: HTML/CSS, XML, C#, .NET, MS-Test, MVC, SQL.
• Demonstrated understanding of relational databases and SQL Server.
• Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.

Language Skills

• Demonstrated ability to clearly express ideas, methodology, results and recommendations verbally, in writing and through insightful reports and graphic illustrations.
• Demonstrated ability to document outcomes and present information in a manner appropriate for key stakeholders and all levels of the organization.

Other Skills and Abilities

• In-depth knowledge of test planning, test case design and test case execution.
• Experience building and refining comprehensive, auditable QA / QE processes.
• Hands on testing of server component