Software Quality Engineer

The Select Group; Durham (NC); Hybrid; USD 90,000 - 130,000; Full time

Job summary

The Select Group is seeking a Software Quality Engineer to join a Salesforce CRM Platform team in a hybrid role based in Durham, NC, with optional work in Hoboken, NJ. You will validate new functionality, ensure platform stability, and support high-quality releases across the Salesforce ecosystem.

You’ll execute manual and automated tests, collaborate with developers and product owners, participate in sprint planning, and help improve automation coverage and QA practices.

Qualifications

• 5+ years of Software Quality Engineering or QA experience.
• Strong Salesforce Service Cloud testing experience.
• Hands-on test automation experience.
• API and integration testing experience.
• Agile software development experience.
• Strong communication and problem-solving skills.

Responsibilities

• Execute manual and automated test cases for Salesforce enhancements.
• Validate Service Cloud functionality and integrations.
• Participate in sprint planning, testing, and release activities.
• Log, track, and retest defects.
• Collaborate closely with developers, product owners, and business stakeholders to ensure high-quality releases.
• Help improve automation coverage and QA best practices.

Skills

QA testing

Salesforce Service Cloud

Test automation

API testing

Agile

Communication

Problem solving

Tools

Salesforce Service Cloud

Selenium

Job description

SOFTWARE QUALITY ENGINEER (SALESFORCE) - Durham, NC // Hoboken, NJ

The Select Group is seeking a Software Quality Engineer to join a Salesforce CRM Platform team to support the continued growth of a Customer Success Experience (CSX) initiative. This Software Quality Engineer will play a critical role in validating new functionality, ensuring platform stability, and supporting high-quality releases across the Salesforce CRM ecosystem. This is a hybrid opportunity, working 3 days out of the week onsite in Durham, NC. or Hoboken, NJ.

What You’ll Bring:

• 5+ years of Software Quality Engineering or QA experience.
• Strong Salesforce Service Cloud testing experience.
• Hands-on test automation experience.
• API and integration testing experience.
• Agile software development experience.
• Strong communication and problem-solving skills.

Bonus Experience:

• Salesforce Agentforce experience.
• Salesforce Data Cloud exposure.
• Experience testing AI-enabled applications or conversational AI.

What You’ll Do:

• Execute manual and automated test cases for Salesforce enhancements.
• Validate Service Cloud functionality and integrations.
• Participate in sprint planning, testing, and release activities.
• Log, track, and retest defects.
• Collaborate closely with developers, product owners, and business stakeholders to ensure high-quality releases.
• Help improve automation coverage and QA best practices.

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

76057