Software Quality & Compliance Tester

Wayne-Metropolitan Community Action Agency; Detroit (MI); On-site; USD 65,000 - 75,000; Full time

Job summary

Wayne Metropolitan Community Action Agency is seeking a Software Quality and Compliance Assurance Consultant to ensure quality, usability, and regulatory compliance for Data Strategy projects. You will participate in QA testing, review user interfaces, test data flows, and verify adherence to privacy and confidentiality requirements.

The role emphasizes collaboration with developers, testing documentation, and defining acceptance criteria while staying current on QA and compliance trends.

Qualifications

• Bachelor's degree or 3+ years experience in software quality assurance, testing, or UI/UX work.
• Demonstrated experience writing and executing test plans for web-based applications.
• Solid understanding of coding logic and structure, with exposure to Python and/or SQL, sufficient to read through an application's logic and identify where something breaks.
• Understanding of UI/UX design principles, with experience using design or prototyping tools (e.g., Figma) to evaluate and give feedback on interfaces.
• Experience with usability testing and accessibility review.
• Familiarity with relational databases and data validation concepts.
• Understanding of data privacy and confidentiality requirements in nonprofit or human services settings is a plus.
• Excellent written and verbal communication skills.

Responsibilities

• Participate in QA testing for new tools and features before deployment.
• Review usability of internal and external-facing tools and applications, flagging issues before release.
• Test data flows and integrations across systems for accuracy and completeness.
• Verify that tools and workflows align with applicable compliance, data privacy, and confidentiality requirements.
• Evaluate accessibility of client- and staff-facing applications.
• Document test cases, defects, and resolutions in a shared tracking system.
• Partner with developers to triage and prioritize issues ahead of releases.
• Support definition of acceptance criteria for new features.
• Maintain QA documentation and testing protocols.
• Participate in project reviews to assess readiness for release.

Skills

QA testing

UI/UX review

Data privacy

Bug tracking

Documentation

Collaboration

Education

Bachelor's degree in a relevant field

3+ years QA/UI/UX experience

Tools

Python

SQL

Figma

Job description

Wayne Metropolitan Community Action Agency is seeking a Software Quality and Compliance Assurance Consultant to ensure quality, usability, and regulatory compliance for Data Strategy projects. You will participate in QA testing, review user interfaces, test data flows, and verify adherence to privacy and confidentiality requirements.

The role emphasizes collaboration with developers, testing documentation, and defining acceptance criteria while staying current on QA and compliance trends.