Software Operations Intern: Automations, Dashboards & Logs

Allegion; Town of Carmel (NY); On-site; USD 28,000 - 39,000; Part time

Job summary

Allegion is seeking a Summer Intern – Software Operations Engineer to join our Carmel, IN team. You will help improve visibility, integration, and support of software systems while building automations and reports.

You will gain hands-on experience with APIs, logs, dashboards, and incident triage, contributing to authentication, billing, and account workflows in a collaborative, mentor-guided environment. This internship is a great entry point into enterprise security software and cloud-centric

Qualifications

• Currently pursuing a degree in Computer Science, Software Engineering, Information Systems, Data Analytics, or a related field.
• Experience with at least one programming or scripting language such as Python, JavaScript, or Bash.
• Familiarity with APIs, logs, SQL, or data visualization through coursework, projects, or prior experience.
• Interest in troubleshooting, automation, and understanding how software systems operate.
• Experience with monitoring, dashboarding, source control, identity management, or billing systems is preferred.

Responsibilities

• Develop and test integrations using APIs, webhooks, and event-driven workflows.
• Build lightweight automations that reduce manual investigation and accelerate issue resolution.
• Analyze logs and system events to identify recurring issues, unusual patterns, and opportunities for improvement.
• Improve incident triage by connecting monitoring, ticketing, and communication workflows.
• Help improve user authentication, access management, and account lifecycle processes.
• Support subscription and billing workflows by investigating data discrepancies and integration issues.
• Build reports and dashboards that turn operational, subscription, and system data into actionable insights.
• Document integration behavior, troubleshooting procedures, and implemented solutions.

Skills

Python

JavaScript

Bash

APIs

SQL

Data visualization

Monitoring

Dashboarding

Source control

Identity management

Billing systems

Education

Pursuing degree in Computer Science/Software Engineering/Information Systems/Data Analytics

Tools

Git

REST APIs

Job description

Allegion is seeking a Summer Intern – Software Operations Engineer to join our Carmel, IN team. You will help improve visibility, integration, and support of software systems while building automations and reports.

You will gain hands-on experience with APIs, logs, dashboards, and incident triage, contributing to authentication, billing, and account workflows in a collaborative, mentor-guided environment. This internship is a great entry point into enterprise security software and cloud-centric