Software Implementation Engineer

CH7 Kardex AS Solutions AG; Cincinnati (OH); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Software Implementation Engineer to join their dynamic team. In this exciting role, you will be responsible for testing, training, and deploying an innovative software platform tailored to meet customer specifications. Your expertise will guide the integration of automation systems, ensuring seamless operation and customer satisfaction. This position offers the unique opportunity to work in a startup-like environment where your contributions will directly impact the growth of the team. If you are passionate about technology and eager to take on diverse challenges, this role is perfect for you.

Qualifications

• 3+ years of experience with software and automation systems.
• Bachelor's degree in relevant fields is required.

Responsibilities

• Configure and test Kardex software systems for customer needs.
• Develop and execute internal and integrated test plans.

Skills

Excellent communication skills

Troubleshooting ability

Project leadership

Interpersonal skills

Education

Bachelor’s degree in business, engineering, IT, or software fields

Tools

MS Office Suite

Kardex FulfillX

AutoStore

Job description

Software Implementation Engineer page is loaded

Software Implementation Engineer

Apply remote type Remote locations Cincinnati time type Full time posted on Posted 2 Days Ago job requisition id JR102649 The software implementation engineer core responsibility is to successfully test, train and deploy the Kardex FulfillX software platform for our customers.

He/she will develop all training of FulfillX within the outlined scope of work and test all IT hardware and software aspects of the system prior to handover to the customer.

The software implementation engineer will work in a position that is a blend of warehouse operations, software, IT hardware and project leadership.

The software implementation engineer is highly motivated to work in a startup environment and is open for a wide range of tasks to support the growth of the overall team.

Your tasks

Job Purpose

1. Configure and test Kardex software system to fit customer specifications and efficiently run automated systems to the customer’s needs.
2. Develop and execute internal, interface and integrated test plans with the AutoStore system, Kardex software system, client host systems and other technologies that may be integrated with the solution.
3. Work closely with the Integration Engineer and perform end-to-end testing of the entire integrated system with focus on the FulfillX system.
4. Perform all necessary trainings of customer personnel on the FulfillX software system.
5. Support the customer during the post-handover ramp up period.
6. Travel to project sites, for sometimes a few weeks on one trip. Total travel estimate is 30% to 40%.
7. Travel domestically for training opportunities.
8. Ownership of the FulfillX software system deployed on the AutoStore demo grid in the Cincinnati, OH office to ready for customer visits, testing initiatives, software updates, etc.

Job Requirements

Training/Education:

1. Bachelor’s degree in business, engineering, IT, or software fields.
2. Excellent communication skills.
3. Excellent troubleshooting ability, software, and IT hardware acumen.

Professional Experience:

1. 3+ years’ experience with work with software and/or deployments of automation systems, AutoStore experience a plus.

Other Experiences:

1. Experience working in a project team in a project and construction-like environment.
2. Ability to use MS office suite and other similar software programs.

Main Accountabilities

1. Contribute to the development of the Kardex functional and interface specifications.
2. Develop internal FulfillX internal software test plan.
3. Lead the software factory acceptance test for the customer prior to on-site end-to-end testing.
4. Develop customer training documentation for FulFillX.
5. Perform on-site customer training for FulFillX.
6. Develop integrated FulfillX test cases and test plan for the overall integrated system with focus.
7. Perform integrated testing of the AutoStore, Kardex software, customer host systems and other integrated technologies for the project.
8. Perform on-site customer ramp-up support after handover.

Leadership

1. Excellent communication and interpersonal skills.
2. Ability to establish effective working relationships across the boundaries.
3. Self-driven, result oriented with positive outlook to success.
4. Advanced trouble-shooting ability.
5. Ability to coach and teach the customer on best practices and process improvement as it relates to the Kardex provided scope.
6. Clear focus on high quality and ensuring all the customers' needs are met.

Your profile