Technical Implementation Engineer - Remote

Optum; Dallas (TX); Remote; USD 71,000 - 141,000; Full time

Job summary

Join a forward-thinking organization as a Technical Implementation Engineer, where you'll play a crucial role in improving health outcomes through innovative technology. In this remote position, you will be responsible for deploying and configuring Radiology solutions, ensuring optimal system performance, and providing top-notch technical support. With a strong emphasis on diversity and inclusion, this role offers you the opportunity to make a meaningful impact while enjoying a flexible work environment. Embrace the challenge and grow your career in a company dedicated to advancing health equity.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase

Qualifications

• 3+ years of IT experience with Information Systems.
• Experience in building and configuring systems for customers.

Responsibilities

• Deploy and configure Optum Radiology products and solutions.
• Provide Tier 2 technical support for hardware and software issues.

Skills

IT experience

Windows applications

Advanced troubleshooting

Network topology and protocols

Active Directory

Tools

Oracle G10

MS Server 2019

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking a highly skilled and motivated IT professional to join our team as a Technical Implementation Engineer. In this role, you will be responsible for building, configuring, installing, and upgrading Radiology solution servers and workstations. You will provide Tier 2 technical support and troubleshooting for hardware, software, and network issues to both internal and external customers. Your expertise will ensure optimal system performance in accordance with specifications for patient care and regulatory requirements. Additionally, you will integrate Optum Radiology's solution with other Optum and third-party products.

This position is a remote role that requires up to 75% travel.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Deploying, implementing and configuring all purchased Optum Radiology products and solutions


• Test, benchmark, and verify that the implemented system is error free and functional prior to delivery to the customer


• Work closely with customers to benchmark, design, plan and implement optimal CHRS (Radiology Information Systems) solutions


• Responsible for onsite asset review included as part of the implementation and transition to the Support group


• Responsible for all parts issued for builds which include counting, recording, exchange, replacement, report shortages and filing RMA reports


• Perform Final Quality Assurance for finished systems as assigned in accordance to Enterprise Imaging quality system


• Resolve technical problems, analyze and evaluate issues that may occur during implementation

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of IT experience implementing Information Systems (or related) experience building and configuring systems as well as supporting both internal and external customers


• Experience with Windows based applications such as Word, Excel, and MS server 2019 and Oracle G10


• Advanced troubleshooting proficiency / experience (SQL, Microsoft OS, Active Directory, Networking, Hardware)


• Understanding of Network topology and protocols


• Active Directory knowledge and understanding


• Ability and willingness to travel up to 75%

Preferred Qualifications:

• MCSE and/or A+ Certification


• Security+ certification


• Experience Medical Information Systems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.