Tuvis Techsystems Private Limited Hiring For Software Implementation Engineer at Remote

Tuvis Techsystems Private Limited; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a motivated individual to join their team, focusing on delivering tailored solutions using Zoho products. This role involves collaborating with clients to understand their needs, analyzing and designing effective solutions, and providing essential support and training. The ideal candidate will possess strong analytical skills and a passion for customer service, ensuring that users receive top-notch assistance. If you are eager to grow your career in a dynamic environment and make a meaningful impact on customer satisfaction, this opportunity is perfect for you.

Qualifications

• 1-3 years of experience in software development or support.
• Experience in cloud SaaS solutions and customer service.

Responsibilities

• Collaborate with Account Manager to understand business requirements.
• Configure and customize Zoho products as per customer needs.

Skills

JavaScript

HTML

Zoho applications

Analytical skills

Problem-solving

Customer service

Education

BE / BTech / MCA

Job description

Job Description

Job Responsibilities:

1. Collaborating with Account Manager and customers to understand business requirements
2. Analyzing and designing solutions for business requirements
3. Configuring and customizing Zoho products as per customer requirements
4. Conducting pre-UAT functional tests
5. Providing support, assistance, and training to users

Requirements:

1. BE / BTech / MCA with 1-3 years of experience in Software development or Support or Maintenance
2. Project lifecycle experience of planning, analyzing, designing, developing, testing, implementing, documenting, and training in cloud SaaS solutions
3. 1-2 years programming experience using JavaScript and HTML
4. Prior experience in implementing Zoho applications shall be preferred
5. Experience of working in a customer service orientated environment

Competencies:

1. Good analytical and problem-solving ability
2. Strong logical reasoning skills
3. Customer Centricity
4. Good written and verbal communication skills