Implementation Engineer

BlueSky Resource Solutions; Cincinnati (OH); On-site; USD 80,000 - 95,000; Full time

Job summary

An established industry player is seeking a detail-oriented Implementation Engineer to lead the deployment of Warehouse Management Systems (WMS) and e-commerce fulfillment solutions. This full-time role, requiring up to 50% travel, offers a chance to manage complex projects across various departments, ensuring successful implementation and stakeholder satisfaction. The ideal candidate will have a strong background in WMS, exceptional communication skills, and a proactive approach to problem-solving. Join a dynamic team where your contributions will drive efficiency and innovation in supply chain solutions.

Qualifications

• 3+ years of experience in WMS implementations in e-commerce.
• Proven ability to manage complex, multi-site projects.
• Strong understanding of warehouse operations and logistics.

Responsibilities

• Lead end-to-end implementation of WMS and fulfillment solutions.
• Collaborate with cross-functional teams for seamless execution.
• Manage multiple projects ensuring timely delivery and quality.

Skills

Warehouse Management Systems (WMS)

Project Management

E-commerce Fulfillment

Communication Skills

Risk Assessment

Education

Bachelor’s degree in Engineering

Bachelor’s degree in Supply Chain

Bachelor’s degree in Information Systems

Tools

Manhattan WMS

Blue Yonder

HighJump

SAP EWM

Job description

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This is a fulltime opportunity with extensive travel (up to 50%). This role is NOT open to C2C, OPT, or Visa consideration. No vendor support needed.

Job Summary:

We are seeking a detail-oriented and results-driven Implementation Engineer to lead and support the deployment of Warehouse Management Systems (WMS) and related e-commerce fulfillment solutions. The ideal candidate will have a strong background in warehouse or WMS implementation, a deep understanding of e-commerce fulfillment processes, and proven success in managing complex, cross-functional projects.

This role requires a proactive individual with exceptional communication, planning, and organizational skills who can collaborate across departments, manage stakeholder expectations, and ensure projects are delivered on time and within scope.

Key Responsibilities:

• Lead end-to-end implementation of WMS and fulfillment technology solutions in warehouse and distribution environments.
• Translate business requirements into technical and operational implementation plans aligned with project timelines.
• Collaborate with cross-functional teams including Operations, IT, Product, and Customer Support to ensure seamless integration and execution.
• Oversee and manage multiple projects simultaneously, ensuring successful delivery from initiation through go-live.
• Facilitate stakeholder meetings, project kick-offs, and post-implementation reviews to drive alignment and continuous improvement.
• Identify, assess, and mitigate project risks and opportunities, ensuring contingency plans are in place.
• Provide on-site and remote support during system launches and stabilization periods.
• Document processes, configurations, and learnings to support future rollouts and internal knowledge sharing.
• Continuously improve implementation methodologies and tools to enhance project efficiency and scalability.

Qualifications:

• Bachelor’s degree in Engineering, Supply Chain, Information Systems, or related field (or equivalent experience).
• 3+ years of experience in WMS or warehouse technology implementations, preferably within e-commerce or fulfillment environments.
• Proven experience managing complex, multi-site or multi-phase projects with diverse stakeholder groups.
• Strong understanding of warehouse operations, order fulfillment, inventory management, and shipping logistics.
• Exceptional planning, organizational, and time management skills with attention to detail.
• Excellent verbal and written communication skills with the ability to present to technical and non-technical audiences.
• Demonstrated ability to manage competing priorities, timelines, and deliverables in a fast-paced environment.
• Experience with risk assessment and mitigation strategies in project delivery.

Preferred Qualifications:

• Experience with leading WMS platforms (e.g., Manhattan, Blue Yonder, HighJump, SAP EWM).
• PMP or similar project management certification.
• Experience working in 3PL or multi-client fulfillment environments.
• Familiarity with agile or hybrid project management methodologies.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Retail and Transportation, Logistics, Supply Chain and Storage

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