Software Engineering Manager – Warehouse Control Systems

Dematic; Grand Rapids (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Dematic is seeking an Software Engineering Manager to lead a team delivering Warehouse Control System solutions. You will guide project design, development, testing, deployment, and go-live support across multiple customer projects in a fast-paced environment.

You will partner with customers and internal stakeholders to resolve issues, manage staffing and forecasts, and drive engineering standards and quality.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Engineering, or related technical discipline.
• 8+ years of software engineering experience in industrial automation, warehouse execution/control systems, material handling, or related industries.
• 3+ years of people management or technical leadership experience.
• Experience leading technical teams responsible for software project delivery.
• Experience managing multiple concurrent projects and balancing competing priorities.
• Strong customer-facing communication and stakeholder management skills.
• Demonstrated experience managing engineering resources, project staffing, and project forecasting through either formal people leadership or project lead responsibilities.
• Strong analytical, problem-solving, organizational, and decision-making skills.
• Demonstrated customer-facing leadership experience, including managing customer expectations, resolving escalations, and building collaborative relationships with project stakeholders.

Responsibilities

• Lead a software engineering organization supporting the implementation and delivery of warehouse automation software solutions.
• Manage a team of software engineers responsible for project design, development, testing, deployment, commissioning, and go-live support activities.
• Oversee staffing and assignment of engineering resources across a portfolio of customer projects ranging from small enhancements to large-scale warehouse implementations.
• Collaborate with project teams to assess project risks, staffing requirements, schedule impacts, and technical challenges.
• Review project health and execution metrics to identify opportunities for improvement and proactively mitigate risks.
• Support project teams with solution architecture reviews, execution strategy development, and issue resolution.
• Facilitate cross-functional communication between engineering, project management, controls engineering, commissioning, account management, and customer stakeholders.
• Manage engineering escalations and coordinate resolution of technical, resource, and project execution issues.
• Provide input into project planning, engineering estimates, budget forecasts, and organizational capacity planning.
• Drive standardization and process improvements that improve engineering effectiveness, delivery quality, and customer satisfaction.
• Travel as required to support customer engagements, project reviews, engineering workshops, and critical project milestones (typically up to 15%).

Skills

People leadership

Project portfolio management

Customer-facing communication

Resource planning

Stakeholder management

Technical leadership

Software delivery

Education

Bachelor's degree in Computer Science or related field

Job description

Dematic is seeking an Software Engineering Manager to lead a team delivering Warehouse Control System solutions. You will guide project design, development, testing, deployment, and go-live support across multiple customer projects in a fast-paced environment.

You will partner with customers and internal stakeholders to resolve issues, manage staffing and forecasts, and drive engineering standards and quality.