Software Engineer, Senior-Dynatrace, SQL Server/Mongo/Oracle

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Sur place; USD 95 000 - 158 000; Plein temps

Résumé du poste

PNC Financial Services Group, Inc. is seeking a Senior Software Engineer to join SRC Lending’s Production Support team in the United States. The role focuses on incident response, troubleshooting, and improving automation and monitoring across critical production systems.

You will triage incidents, coordinate bridge calls, perform root cause analysis, and contribute to observability efforts to reduce outages. A strong background in .NET, Oracle and Dynatrace is highly valued.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3+ years of relevant industry experience.
• Experience with production incident management preferred.

Responsabilités

• Provide detailed technical design and development of software solutions.
• Propose & design software solutions to address complex business needs.
• Write code, test and deploy software.
• Prepare technical and procedural documentation required for software.
• Maintain and debug software.

Connaissances

Agile Methodology

API Development

Computer Programming

Debugging

Distributed Systems

Dynatrace Administration

Object-Oriented Programming

Oracle

Software Development

System Designs

Technical Designs

Version Control

Formation

Bachelor's degree

Outils

SQL Server

MongoDB

Elastic

.NET

Description du poste

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer, Senior within PNC's SRC Lending organization, you will be based in one of our Technology Hub offices: Pittsburgh, PA, Strongsville, OH, Phoenix, AZ, Farmers Branch, TX, Birmingham, AL or Denver, CO. Weekly time in the office is needed Join a high-impact team responsible for keeping critical production systems running reliably around the clock. As part of SRC Production Support, you'll lead incident response, troubleshoot complex technical issues, drive automation and monitoring improvements, perform root cause analysis, and help improve the resilience of enterprise platforms. This role is ideal for individuals who thrive in fast-paced environments, enjoy solving complex problems, and are passionate about operational excellence and continuous improvement. Strong skills and experience needed: OCP, Dynatrace, SQL Server/Mongo/Oracle, .Net, Elastic Provide operational support for critical production applications and infrastructure. Monitor alerts, events, dashboards, and incident queues to proactively identify service degradation or outages. Perform incident triage, impact assessment, prioritization, and coordination to restore services with minimal customer impact. Participate in and lead bridge calls during critical incidents, providing timely technical updates and health status reports. Conduct technology health checks across assigned application and infrastructure domains during incidents. Contribute to observability, monitoring enhancement, and proactive risk reduction initiatives.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Provides detailed technical design and development of software solutions using existing and emerging technology platforms.* Proposes & designs software solutions to address complex business needs.* Writes code, tests and deploys software.* Prepares technical and procedural documentation required for software.* Maintains and debugs software.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Agile Methodology, API Development, Computer Programming, Debugging, Distributed Systems, Dynatrace Administration, Object-Oriented Programming (OOP), Oracle, Software Development, System Designs, Technical Designs, Version Control## **Competencies**Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation## **Work Experience**Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $94,875.00 – $158,125.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.