Software Engineer Lead-Application Support/Payment Processing

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 95,000 - 158,000; Full time

Job summary

PNC Financial Services Group, Inc. seeks a Software Engineer Lead for the Lending Payments SRC Team in an in-office role across multiple U.S. cities, including Pittsburgh, PA.

The role focuses on supporting and improving critical payment-processing services within a highly regulated financial environment. You will lead technical design, guide development, and collaborate with application owners, infrastructure, cybersecurity, and operations to ensure platform stability and secure operations.

Qualifications

• Bachelor's degree or higher in a relevant field.
• 3+ years of relevant/direct industry experience in software engineering.
• Experience leading technical design and development efforts.

Responsibilities

• Create and lead the technical design and development of software solutions.
• Propose and design software solutions to address complex business needs; prepare documentation.
• Provide technical guidance and support, review coding, testing and documentation.
• Collaborate with application owners, infrastructure, cybersecurity and operations to maintain platform stability.

Skills

Agile Methodology

Application Software Support

Applications Support

Cloud Computing

Code Reviews

Debugging

DevOps

Payments Domain

Project Management

Requirements Analysis

Software Development

System Designs

Technical Designs

Education

Bachelor's degree

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineer Lead within PNC's Lending Payments SRC Team organization, you will be based in an office located in any of the following cities: Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Farmers Branch, TX, Denver, CO, Miamisburg, OH, Jacksonville, FL, Phoenix, AZ. This is an in office position. The SRC (Site Reliability Center) is a 24/7 operation which may include resolving critical systems issues during off hours. Critical needed experience/skills: Application support and production operations for enterprise payment or financial systems preferred. Or other enterprise based critical systems supporting customer activities. Leadership qualities preferred as a technical lead. The Lending Payments SRC Team is responsible for supporting and improving critical payment-processing services and associated security controls. Team members partner with application owners, infrastructure teams, cybersecurity, and operational stakeholders to maintain platform stability, remediate risks, manage privileged-account compliance, investigate incidents, and drive service improvements. The role requires strong technical troubleshooting skills, operational discipline, and the ability to work across multiple technology domains in a highly regulated financial-services environment. This team also supports governance activities related to privileged access management, account discovery, compliance remediation, and secure operational practices.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Creates and leads the technical design and development of software solutions.* Proposes & designs software solutions to address complex business needs. Prepares technical and procedural documentation required.* Facilitates complex problem resolution.* Provides technical guidance and support to colleagues. Reviews coding, testing, and documentation of software.* Applies modern principles, methodologies and tools to advance business initiatives and capabilities.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Agile Methodology, Application Software Support, Applications Support, Cloud Computing, Code Reviews, Debugging, DevOps, Payments Domain, Project Management, Requirements Analysis, Software Development, System Designs, Technical Designs## **Competencies**Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting## **Work Experience**Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $94,875.00 – $158,125.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.