Software Engineering Group Manager

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); On-site; USD 160,000 - 299,000; Full time

Benefits offered by this job

Medical/Dental/Vision Coverage

401(k) with Company Match

Paid Time Off

Job summary

PNC Financial Services Group, Inc. seeks a Software Engineering Group Manager in its SRC-Site Reliability organization. The role centers on technical leadership, cross‑functional collaboration, and ongoing reliability improvements across applications, infrastructure and data services.

You will lead multiple development projects, coordinate resources, and guide incident response. Strong management experience and a background in software development are essential for success in this role.

Qualifications

• University degree required; advanced degrees/des certifications desirable.
• 8+ years of industry experience with management experience.
• Experience leading large, cross-functional engineering teams.

Responsibilities

• Manage multiple development projects and teams for a major business segment.
• Oversight of design, development and implementation of complex systems.
• Allocate resources across the application lifecycle and ensure delivery quality.
• Maintain client relationships and ensure project success.
• Provide after-hours leadership and participate in on-call rotations.

Skills

Leadership

Site Reliability Engineering

Software Development

SDLC

Project Management

Stakeholder Management

Technical Architecture

Version Control

Team Leadership

Education

Bachelor's

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Group Manager within PNC's SRC-Site Reliability organization, you will be based in one of our Technology offices in Dallas, TX, Strongsville, OH, Pittsburgh, PA, Phoenix, AZ, Birmingham, AL or Denver, CO. Weekly time in the office is needed This position may not be available in all geographic areas The Site Reliability Center (SRC) is focused on establishing a culture of operational excellence by ensuring infrastructure, platforms, and applications adhere to SRC onboarding standards that improve reliability, enable proactive issue resolution, and reduce customer impact. This role supports the vision of building a collaborative technology organization across application, infrastructure, and security teams to deliver a stable, reliable, and secure environment. Key responsibilities include driving customer-centric service improvements, implementing proactive and preventative reliability practices, fostering cross-functional collaboration, enhancing monitoring and observability capabilities, promoting a blameless culture of continuous learning, and reducing operational toil through automation. The ideal candidate will help improve service performance, strengthen operational resiliency, and advance automation and observability initiatives that enhance the overall customer experience. Provide technical leadership in production support; serve as an escalation point for complex production issues; guide troubleshooting across: applications, infrastructure (Linux/Windows), databases (Oracle, SQL), middleware and integrations; ensure efficient log, metric, and system analysis; oversee batch/ETL monitoring and recovery processes; foster strong collaboration across engineering, infrastructure, and vendor teams. • Provide after-hours operational leadership and on-call support. Participate in an on-call leadership rotation supporting critical production services, major incidents, and high-severity customer-impacting events. Availability outside standard business hours, including evenings, weekends, and holidays, may be required to support incident response, change events, escalations, and business continuity needs.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Manages multiple development projects, development groups and/or application support functions for a major business segment.* Oversees the development and implementation of multiple, complex, organization-wide systems .* Allocates and ensures resource arrangements during the application development life cycle .* Maintains relationships with clients to ensure the implementation quality of application systems .* Provides solutions or recommendations on complicated technology issues for application development and implementation .PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:* **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.* **Live the Values** - Role models our values with transparency and courage.* **Enable Change** - Takes action to drive change and innovation that will transform our business.* **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.* **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Communication, Project Management, Quality Assurance (QA), Site Reliability Engineering, Software Development, Software Development Life Cycle (SDLC), Stakeholder Management, System Designs, Team Leadership, Technical Architecture, Version Control## **Competencies**Application Delivery Process, Application Development (Client/Server), Application Development (Object-Oriented), Application Development Tools, Application Localization and Internationalization, IT Environment, Software Process Improvement (SPI)## **Work Experience**Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Pay Transparency**Base Salary: $160,000.00 – $298,870.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.# **Application Window**Generally, this opening is expected to be posted for two business days from 10/14/2026, although it may be longer with business discretion.# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.