Software Engineer II - Agile Support & Diagnostics

Lever, Inc.; Temple (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working arrangements

Competitive salary and benefits

Quarterly perks program

Job summary

PDI Technologies is seeking a mid-career software engineer to support and maintain our market-leading software products. You will work within an Agile team to identify issues, optimize performance, and collaborate with product managers, engineers, and stakeholders.

Ideal candidates have 3–6 years of experience, strong C#/SQL skills, and familiarity with Visual Studio. Hybrid work arrangements are available in a collaborative, high-paced environment.

Qualifications

• 3-6 years' experience designing and developing new or maintaining existing software applications in a software product development environment.
• Proficiency in one or more of the following: .Net and C#, SQL.
• Familiarity with the Microsoft Visual Studio IDE and the use of Azure DevOps or Jira.
• Practical experience with SDLC and Agile methodologies.

Responsibilities

• Actively support and develop software solutions for PDI products.
• Troubleshoot and resolve software issues with due urgency and maintain thorough documentation of all software solutions.
• Perform engineering level tests to find defects; troubleshoot and debug production issues.
• Partner with Product Management to consult on solution feasibility and high-level effort estimation.
• Prepare and provide case status and risk assessments to their manager with appropriate levels of detail to ensure customer issues are properly escalated and prioritized.
• Use a disciplined approach in an Agile environment to assist in analysis and determination of preferred solutions to technical challenges.
• Work with Product Owner to clarify and estimate feature work.
• A week of after-hours support availability every 3-4 months

Skills

.Net/C#

SQL

Azure DevOps

Jira

SDLC/Agile

Communication

Problem solving

Team collaboration

Tools

Visual Studio

Azure DevOps

Jira

Job description

PDI Technologies is seeking a mid-career software engineer to support and maintain our market-leading software products. You will work within an Agile team to identify issues, optimize performance, and collaborate with product managers, engineers, and stakeholders.

Ideal candidates have 3–6 years of experience, strong C#/SQL skills, and familiarity with Visual Studio. Hybrid work arrangements are available in a collaborative, high-paced environment.