Software Engineer, Developer Relations

PINNACLE GROUP (Pinnacle Technical Resources); Cupertino, Northern (CA, KY); On-site; USD 117,000 - 123,000; Full time

Job summary

PTR Global has an opening for a Software Engineer in Developer Relations, working with Apple Arcade partners in a hybrid Cupertino, CA setting. You will be the go‑to engineer for the studios building for Arcade, owning integration docs, sample code, and tooling to ensure smooth partner integrations.

You’ll be the primary technical liaison, triaging issues, drafting clear guidance, and contributing to the framework roadmap.

Qualifications

• 6–10 years of professional software engineering experience with mobile app exposure, iOS strongly preferred.
• Strong Swift and/or Objective-C skills, with solid working knowledge of Xcode and App Store lifecycle.
• Working proficiency in Unity and C#, sufficient to build a plug‑in for third‑party developers.
• Prior experience in developer relations, partner engineering, technical support, or an SDK‑integration‑facing role.
• Excellent oral and written communication skills, with the ability to turn an evolving API into clear guidance.
• Demonstrated ability to manage and triage a high volume of concurrent partner requests.

Responsibilities

• Own the integration documentation and sample code for the Arcade framework.
• Build tooling and test plans to prove integrations are correct and debug with partners.
• Serve as the primary engineering contact for partner developers via office hours and direct support.
• Triage issues, distinguish partner mistakes from framework bugs, and file reproducible reports to the framework team.
• Create documentation, self‑serve tooling, and roadmap feedback from recurring pitfalls.
• Develop and maintain a Unity plug‑in wrapper to ease adoption for Unity studios.

Skills

Software exp

iOS expertise

Swift/Obj-C

Unity/C#

Developer relations

Communication

Partner triage

Tools

Xcode

Job description

Software Engineer, Developer Relations

IT | Software Design/Developer Cupertino, , California Contract Sep 24, 2026

Position: Software Engineer, Developer Relations - Apple Arcade

Location: Cupertino, CA (Hybrid)

Duration: 12+ Months

Job ID: 180001

Pay Rate: $85/hr - $89/hr

Job Overview

Apple Arcade is a family-friendly subscription gaming service on the App Store featuring 150+ games with no ads or in-app purchases across iPhone, iPad, Mac, Apple TV, and Apple Vision Pro. Our catalogue includes hits like Madden NFL '27 Arcade Edition, Balatro+, Hello Kitty Island Adventure, and Sneaky Sasquatch.

This role will place you at the technical center of our developer community, working shoulder to shoulder with the studios that build for Arcade. You will be the engineer other engineers come to, and you will represent Apple as the face of Apple Arcade engineering for our game development partners.

Description

In this role, you will build deep technical expertise in an Apple-provided framework that Arcade partner studios integrate into their titles, and you will use that expertise to support those studios directly. That means owning the integration documentation and sample code, building tooling and test plans that prove an integration is correct, and rolling up your sleeves to debug alongside a partner when something does not behave the way the API promised.

You will serve as the primary engineering point of contact for partner developers through office hours, direct correspondence, and hands‑on support. When issues come in, you will triage them, separate partner‑side integration mistakes from genuine framework bugs, and file well‑reproduced reports back to the framework's engineering team. Recurring pitfalls should not stay tribal knowledge, so you will turn them into documentation, self‑serve tooling, and feedback that shapes the framework's own roadmap.

Because many Arcade titles are built in Unity, you will also build and maintain a Unity plug‑in wrapper around the framework to make adoption dramatically easier for those studios. This is a hybrid developer‑relations and partner‑engineering role rather than a heads‑down feature‑building role, and it is a good fit for someone who is energized by unblocking other developers at scale. The API surface will continue to evolve while you are already supporting early integrations, so comfort with ambiguity matters as much as technical depth.

Minimum Qualifications

• 6-10 years of professional software engineering experience, with meaningful mobile app platform experience; iOS strongly preferred
• Strong Swift and/or Objective‑C skills, with solid working knowledge of Xcode, App Store distribution, and app launch and lifecycle sequencing
• Working proficiency in Unity and C#, sufficient to build and maintain a plug‑in consumed by third‑party developers
• Prior experience in developer relations, partner engineering, technical support, or an SDK‑integration‑facing role
• Excellent oral and written communication skills, with the ability to turn an evolving API into clear, actionable developer guidance
• Demonstrated ability to manage and triage a high volume of concurrent partner requests without losing quality of support

Preferred Qualifications

• Prior experience with Apple Arcade, App Store Connect, or subscription and entitlement APIs such as StoreKit
• Experience building SDKs, plug‑ins, or integration tooling consumed by external developers
• Familiarity with game engines beyond Unity, including Unreal and custom or proprietary engines; a meaningful share of Arcade titles are not built in Unity
• Prior experience working as an Apple contractor, or familiarity with Apple's internal engineering tooling

About PTR Global

PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full‑time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.