Software Development Engineer 3

Amadeus; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company in the tech industry is seeking a Software Development Engineer 3 to develop and enhance ServiceNow modules. The ideal candidate will have extensive experience in ServiceNow development, strong problem-solving skills, and a commitment to quality. This role involves working collaboratively in an agile environment, contributing to design reviews, and supporting integrations with external systems.

Qualifications

• 5-7 years of hands-on ServiceNow development experience.
• At least one active ServiceNow certification (CSA mandatory).

Responsibilities

• Develop and enhance ServiceNow modules using best practices.
• Support integrations using REST APIs and MID Servers.

Skills

JavaScript

Glide API

Flow Designer

Problem Solving

Communication

Education

ServiceNow Certification

Tools

ServiceNow Studio

App Engine Studio

JIRA

Git

Jenkins

Job description

Job Title

Software Development Engineer 3

Key Responsibilities:

• Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices.
• Implement business logic using scripting (client/server side), Flow Designer, and UI policies.
• Participate in design reviews, peer coding sessions, and sprint planning activities.
• Support integrations using REST APIs and MID Servers with external enterprise systems.
• Contribute to testing and deployment activities, including ATF and CI/CD pipelines.
• Create documentation, user guides, and support materials.

Technical Skills & Tools:

• JavaScript, Glide API, Flow Designer
• ServiceNow Studio, App Engine Studio
• ITSM, HRSD, CMDB, Service Catalog, Knowledge Management
• REST/SOAP integrations
• Agile tools (JIRA), Git, Jenkins (optional but nice to have)
• Experience with other programming languages such as Java, C++, and Python is a plus, demonstrating versatility across different technology stacks

Ideal Candidate Profile:

• 5-7 years of hands-on ServiceNow development experience in a professional setting
• Strong understanding of platform configuration and customization
• At least one active ServiceNow certification (CSA mandatory, CAD)
• Solid problem-solving, communication, and debugging skills
• Motivated to grow toward a senior developer or architect track

Core Competencies:

• Ownership and delivery mindset
• Technical curiosity and willingness to learn
• Quality and detail-oriented
• Team player with effective collaboration skills

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, fostering a culture of belonging and fair treatment, attracting talented individuals from all backgrounds, and serving as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.