Software Developer

Dario Health Corp.; Northern (KY); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Dario Health Corp. is seeking a Software Developer to provide expert-level support across multiple products and collaborate with Client Success and engineering teams.

The role emphasizes debugging complex issues, maintaining high reliability of RESTful services, and coordinating with global support to ensure exceptional client outcomes. Applicants should bring 7+ years in technical roles, strong SQL/MongoDB skills, and experience with microservices and container platforms like Docker,

Qualifications

• 7+ years of experience in technical support, software development, or related roles.
• Experience with SQL and MongoDB databases.
• Strong knowledge of microservices, event-driven architectures, and container tech.
• Proven ability to debug and resolve complex technical issues and communicate across teams.

Responsibilities

• Serve as the primary technical point of contact for Client Success team and end clients.
• Act as a technical expert and drive cross-team problem solving.
• Debug and troubleshoot high-performance RESTful web services.
• Troubleshoot web and mobile applications.
• Lead triage activities, incident reports, and cross-team response.
• Collaborate with Product, Engineering, and DevOps to improve reliability.
• Coordinate with India-based support for coverage.
• Contribute to design and code reviews and hands-on troubleshooting.

Skills

Technical support

Software development

SQL

MongoDB

Microservices

Docker

Kubernetes

OpenShift

Distributed systems

Debugging

Tools

Docker

Kubernetes

OpenShift

Lambda

Job description

At Dario, Every Day is a New Opportunity to Make a Difference.

We are on a mission to make better health easy. Every day our employees contribute to this mission and help hundreds of thousands of people around the globe improve their health. How cool is that? We are looking for passionate, smart, and collaborative people who have a desire to do something meaningful and impactful in their career.

TheSoftware Developerwill be responsible for providing expert-level technical support across multiple products while working directly with the Client Success team and end clients. He/She should develop deep knowledge of all products.

The primary responsibilities of this job include:

• Serve as the primary technical point of contact for Client Success team and end clients.


• Act as a technical expert both within and outside your immediate team and be an effective communicator, cross-team problem solver - driving consensus, and developing solutions.


• Debug and troubleshoot high-performance and secure RESTful web services.


• Troubleshoot and resolve issues in web and mobile applications.


• Lead triage activities, create incident reports, and coordinate incident response across multiple teams.


• Work with Product and technical stakeholders to resolve complex issues and provide technical insights to improve product reliability.


• Coordinate seamlessly with India-based support team to ensure maximum support coverage and exceptional client experience.


• Work closely, partner, and collaborate with Engineering, Product, and DevOps teams to provide exceptional solutions that adhere to standards across teams.


• Contribute to design reviews, code reviews and hands-on troubleshooting in your respective domain.

What you have

• 7+ years of experience in technical support, software development, or related technical roles.


• Experience with database troubleshooting and performance (e.g. SQL, MongoDB)


• Strong understanding of microservices, event-driven architectures, serverless container technologies (Lambda, Docker) and container orchestration platforms such as Kubernetes, OpenShift, or equivalent


• Experience working with large, scalable distributed systems


• Ability to debug, troubleshoot and resolve complex technical issues


• Should have very strong analytical and debugging skills.


• Excellent communication skills with an ability to communicate effectively with both technical and non-technical audiences, and coordinate across teams and time zones


• Experience working directly with clients and Client Success teams


• Must work in EST (Eastern Standard Time) timezone


• Knowledge of mobile apps will be an added advantage.

***DarioHealth promotes diversity of thought, culture and background, which connects the entire Dario team. We believe that every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We are passionate about building and sustaining an inclusive and equitable working and learning environments for all people, and do not discriminate against any employee or job candidate.