Software Asset Management Specialist

PRI Technology; Manchester (CT); On-site; USD 110,000 - 160,000; Full time

Job summary

Perennial Resources International is seeking a Software Asset Management Lead to join a large enterprise in the Greater Hartford area. You will manage the SAM lifecycle within ServiceNow, oversee license compliance, and drive cost optimization.

Collaborate with IT, procurement, and application owners to ensure CMDB accuracy and effective asset governance. Strong data analysis and process improvement skills are essential.

Qualifications

• Strong background in SAM, ITAM, software licensing, procurement, or IT operations.
• Understanding of software license models, entitlement management, and lifecycle.
• Knowledge of ITIL, ITSM, and IT Asset Management processes.
• Experience with ServiceNow and asset management platforms is preferred.
• Ability to analyze large datasets and derive actionable insights.

Responsibilities

• Manage the software asset lifecycle including inventory, license tracking, and reconciliation.
• Monitor license compliance and ensure alignment with contracts and policies.
• Develop and promote SAM strategies, procedures, and governance.
• Collaborate with IT, procurement, and business stakeholders to maintain CMDB accuracy.
• Maintain software asset inventory with versions, entitlements, and usage metrics.
• Conduct audits, reconciliations, and data quality checks to mitigate risks.
• Perform reconciliations between HUB and ServiceNow for data consistency.
• Analyze utilization trends to identify optimization opportunities and cost savings.
• Document SAM processes, reporting standards, and controls.

Skills

SAM expertise

ITAM knowledge

Software licensing

Data analysis

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Tanium

Microsoft technologies

SharePoint

Job description

Job Description

Job Description

I have an opening for a Software Asset Management Lead to join one of our enterprise level organizations in the Greater Hartford area.

In this role, you will work within a ServiceNow environment managing the full SAM lifecycle.

Responsibilities:

• Manage the organization's software asset lifecycle, including software inventory, license tracking, entitlement management, compliance monitoring, and asset reconciliation.
• Monitor and maintain software license compliance to ensure accurate allocation, utilization, and adherence to contractual agreements and organizational policies.
• Develop, implement, and promote software asset management strategies, policies, procedures, and best practices to improve governance, operational efficiency, and cost optimization.
• Partner with IT, procurement, business stakeholders, and application owners to maintain the accuracy, integrity, and completeness of enterprise asset repositories, including the Configuration Management Database (CMDB).
• Maintain a comprehensive inventory of software assets, including application versions, license entitlements, deployment records, ownership, and usage metrics.
• Conduct periodic software asset audits, database reviews, and license reconciliations to identify discrepancies, mitigate compliance risks, and ensure data accuracy.
• Perform regular reconciliations between the internally developed asset management platform (HUB) and ServiceNow to ensure consistency and alignment of enterprise software and hardware asset records.
• Analyze large datasets to identify software utilization trends, licensing gaps, redundant applications, and opportunities for license optimization and cost savings.
• Establish, maintain, and enhance documentation for software asset management processes, operational procedures, reporting standards, and configuration management controls.
• Review and update software deployment and asset management procedures to ensure alignment with corporate policies, regulatory requirements, and IT governance standards.
• Ensure software asset management practices comply with applicable licensing agreements, internal controls, regulatory requirements, and industry standards.
• Research industry trends and ITAM/SAM best practices, recommending process improvements and enhancements to existing asset management platforms and workflows.

Qualifications

• Strong background in Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, procurement, or IT operations.
• Solid understanding of software license models, entitlement management, compliance requirements, and the software asset lifecycle.
• Working knowledge of ITIL principles, IT Service Management (ITSM), and IT Asset Management processes and best practices.
• Experience working with ITSM, ITAM, SAM, and configuration management platforms; ServiceNow experience strongly preferred.
• Familiarity with software deployment, inventory, and discovery tools such as Tanium, Microsoft technologies, and SharePoint.
• Strong analytical skills with the ability to interpret large datasets, perform reconciliations, identify discrepancies, and develop actionable insights.
• Advanced proficiency in Microsoft Excel, including data analysis, reporting, and reconciliation of complex datasets.
• Excellent organizational, communication, and interpersonal skills, with the ability to collaborate across technical and business stakeholder groups.
• Strong attention to detail, accuracy, and data integrity.
• Ability to work independently while contributing effectively within a cross-functional team environment.
• Bachelor's degree or equivalent combination of education and relevant professional experience.

Company Description

Perennial Resources International is a full-service search and staffing firm whose mission, quite simply, is to serve the personnel needs of our clients. Headquartered in NYC, and part of a private equity owned organization, we have 20 physical offices and conduct business in 45 states.