Strategic Software Asset Management Lead (SAM) - ServiceNow

PRI Technology; Manchester (CT); On-site; USD 110,000 - 160,000; Full time

Job summary

Perennial Resources International is seeking a Software Asset Management Lead to join a large enterprise in the Greater Hartford area. You will manage the SAM lifecycle within ServiceNow, oversee license compliance, and drive cost optimization.

Collaborate with IT, procurement, and application owners to ensure CMDB accuracy and effective asset governance. Strong data analysis and process improvement skills are essential.

Qualifications

• Strong background in SAM, ITAM, software licensing, procurement, or IT operations.
• Understanding of software license models, entitlement management, and lifecycle.
• Knowledge of ITIL, ITSM, and IT Asset Management processes.
• Experience with ServiceNow and asset management platforms is preferred.
• Ability to analyze large datasets and derive actionable insights.

Responsibilities

• Manage the software asset lifecycle including inventory, license tracking, and reconciliation.
• Monitor license compliance and ensure alignment with contracts and policies.
• Develop and promote SAM strategies, procedures, and governance.
• Collaborate with IT, procurement, and business stakeholders to maintain CMDB accuracy.
• Maintain software asset inventory with versions, entitlements, and usage metrics.
• Conduct audits, reconciliations, and data quality checks to mitigate risks.
• Perform reconciliations between HUB and ServiceNow for data consistency.
• Analyze utilization trends to identify optimization opportunities and cost savings.
• Document SAM processes, reporting standards, and controls.

Skills

SAM expertise

ITAM knowledge

Software licensing

Data analysis

Stakeholder collaboration

Education

Bachelor's degree or equivalent

Tools

ServiceNow

Tanium

Microsoft technologies

SharePoint

Job description

Perennial Resources International is seeking a Software Asset Management Lead to join a large enterprise in the Greater Hartford area. You will manage the SAM lifecycle within ServiceNow, oversee license compliance, and drive cost optimization.

Collaborate with IT, procurement, and application owners to ensure CMDB accuracy and effective asset governance. Strong data analysis and process improvement skills are essential.