Software Application Systems Administrator

Jackson-State-University; Van Winkle (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Jackson State University is seeking an Academic Information Technology professional to support and manage Canvas LMS and Ellucian Banner integrations, ensuring smooth data flows and secure access for students and staff.

The role includes provisioning courses, user management, and maintaining integrations, with emphasis on training resources and continuous improvement of academic technology services.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent experience considered.
• 2-4 years of experience administering enterprise applications, with Canvas and/or Ellucian Banner experience preferred.
• Experience with SIS/LMS integrations, LTI standards, Middleware solutions, and API-based workflows.
• Strong organizational skills with emphasis in multitasking.
• Good communication skills (verbal and written).

Responsibilities

• Support and manage applications, integrations, and middleware connected to Ellucian Banner, including data feeds, APIs, LTI tools, SIS imports, and authentication systems.
• Administer, configure, and maintain the Canvas LMS and third-party learning tools.
• Provide resources and training for students, faculty, and staff including instructional videos, how-to guides, and FAQs.
• Assist with course provisioning, term creation, and user roles/permissions.
• Manage and monitor automated processes for enrolling students, updating courses, and data synchronization between Banner and Canvas.
• Provide technical assistance, training, and guidance to faculty, staff, and students on Canvas functionality and integrated academic tools.
• Coordinate system upgrades, patches, and testing for Canvas, Banner integrations, and related academic technologies.
• Assist with data governance, FERPA compliance, security standards, and institutional policies related to academic systems.
• Support disaster recovery and business continuity planning for Canvas and integrated Banner applications.
• Performs other duties as assigned.

Skills

Canvas administration

Ellucian Banner

SIS/LMS integrations

LTI standards

Middleware solutions

API-based workflows

Organizational skills

Communication skills

Education

Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field

2-4 years of enterprise application admin experience

Tools

Canvas LMS

Ellucian Banner

SIS/LMS integrations

Middleware

APIs

LTI standards

Job description

The Department of Academic Information Technology is accepting applications for its Academic Information Technology position.

• Support and manage applications, integrations, and middleware connected to Ellucian Banner, including data feeds, APIs, LTI tools, SIS imports, and authentication systems.
• Administer, configure, and maintain the Canvas LMS and third-party learning tools.
• Provides help resources and training for students, faculty, and staff including instructional videos, how-to guides, and FAQs related to the usage of the learning management system, instructional technology, and documents relevant data.
• Assists with course provisioning, term creation, and user roles/permissions.
• Manage and monitor automated processes for enrolling students, updating courses, and synchronizing data between Banner and Canvas.
• Provide technical assistance, training, and guidance to faculty, staff, and students on Canvas functionality and integrated academic tools
• Coordinate system upgrades, patches, and testing for Canvas, Banner integrations, and related academic technologies.
• Assist with data governance, FERPA compliance, security standards, and institutional policies related to academic systems.
• Support disaster recovery and business continuity planning for Canvas and integrated Banner applications.
• Performs other duties as assigned.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent experience considered.
• 2-4 years of experience administering enterprise applications, with specific expertise in Canvas and/or Ellucian Banner strongly preferred.
• Experience with SIS/LMS integrations, LTI standards, Middleware solutions, and API-based workflows.
• Strong organizational skills with emphasis in multitasking
• Good communication skills (verbal and written)