Soft Goods Retail Specialist – Golf & Tennis Enthusiast

Pga-Tour-Superstore; Estero (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore is hiring a Soft Goods Associate in Estero, FL to engage Customers and provide world-class service across Men’s & Women’s Apparel, Juniors, Footwear, and Fitting Rooms. You will support front-end operations, keep merchandise visually appealing, and contribute to a top-tier shopping experience.

You will maintain product knowledge, assist with returns and exchanges, loyalty promotions, and ensure a clean, professional store environment while building lasting customer

Qualifications

• Strong listening and interpersonal skills.
• Verbal and written communication skills.
• Basic computer skills (MS Office).
• Ability to stand for extended periods.

Responsibilities

• Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.
• Maintain front-end operations including returns, exchanges, gift cards, and promotions.
• Keep Soft Goods areas merchandise-present and visually appealing to drive sales.
• Maintain a clean, professional environment and provide world-class customer service.
• Demonstrate in-depth product knowledge of Soft Goods categories.

Skills

Communication

Customer service

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore is hiring a Soft Goods Associate in Estero, FL to engage Customers and provide world-class service across Men’s & Women’s Apparel, Juniors, Footwear, and Fitting Rooms. You will support front-end operations, keep merchandise visually appealing, and contribute to a top-tier shopping experience.

You will maintain product knowledge, assist with returns and exchanges, loyalty promotions, and ensure a clean, professional store environment while building lasting customer