SOF Mobile Device Support Specialist (TS/SCI)

Peraton; Georgia; Hybrid; USD 66,000 - 106,000; Full time

Job summary

Peraton is seeking a Mobile Device Support Specialist at Hunter Army Airfield, GA, to provide end-user device support across DoD environments. The role involves provisioning, configuring, and maintaining mobile devices, adhering to DoD cybersecurity requirements, and delivering training to customers.

The incumbent will manage device lifecycles, assist with IMACs and policy enforcement, and coordinate with Tier 3 support for escalation.

Qualifications

• Security clearance: Must have DoD TS/SCI clearance.
• 2+ years as Mobile Device Support Specialist or equivalent experience.
• Experience configuring and managing mobile devices and related services.

Responsibilities

• Provisions, manages, and tracks end user mobile devices.
• Configures devices in accordance with DoD policies and STIGs.
• Maintains device configurations and policy management.
• Interacts with customers to train and resolve issues.
• Supports laptops, tablets, and cellular tech across environments.
• Manage and resolve trouble tickets using ticketing system.
• Assist with enrollment, updates, and security certificates.

Skills

Security clearance

Mobile device support

MDM administration

Education

High School diploma with experience

Associate degree

Bachelor’s degree

Master’s degree

Job description

Peraton is seeking a Mobile Device Support Specialist at Hunter Army Airfield, GA, to provide end-user device support across DoD environments. The role involves provisioning, configuring, and maintaining mobile devices, adhering to DoD cybersecurity requirements, and delivering training to customers.

The incumbent will manage device lifecycles, assist with IMACs and policy enforcement, and coordinate with Tier 3 support for escalation.