SOCOM PC Technician (TS/SCI) – Onsite at MacDill AFB

SAIC; Tampa (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

SAIC seeks a Desktop/PC Technician to support USSOCOM SITEC at MacDill AFB in Tampa. You will provide Tier I–II end-user hardware/software troubleshooting, install and configure desktops, laptops, and peripherals, and manage licensing and asset records in a fast-paced environment.

The role requires strong communication, a customer-first approach, and the ability to work after core hours or on shifts/weekends to sustain global operations.

Qualifications

• Active TS/SCI clearance is required.
• 6 years of related experience with a High School Diploma; or 4 years with an AA/AS; or 2 years with a Bachelor's degree.
• Strong written and oral communication skills; customer-focused attitude.
• DoD 8140 compliance (Work Role Code 411) or higher is required.

Responsibilities

• Troubleshoot and resolve technical issues for end users.
• Respond to requests for technical support in a timely manner.
• Install, configure, and maintain desktop and laptop PCs, printers, and peripherals.
• Manage software licensing and asset records; oversee upgrades and policies.
• Perform data migration to new machines and coordinate with vendors as needed.
• May require after-hours work including shifts and weekends to support USSOCOM mission.

Skills

Troubleshooting

Customer service

Written communication

Desktop support

Education

High School Diploma or equivalent with 6 years experience

AA/AS degree with 4 years experience

Bachelor's degree with 2 years experience

Tools

Active TS/SCI clearance

Job description

SAIC seeks a Desktop/PC Technician to support USSOCOM SITEC at MacDill AFB in Tampa. You will provide Tier I–II end-user hardware/software troubleshooting, install and configure desktops, laptops, and peripherals, and manage licensing and asset records in a fast-paced environment.

The role requires strong communication, a customer-first approach, and the ability to work after core hours or on shifts/weekends to sustain global operations.