SOCOM IT PC Technician | 24x7 Network & Hardware Support

Peraton; San Diego (CA); On-site; USD 51,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

PTO and holidays

Health Savings Account

Short/Long-term disability

Employee assistance program

Parental leave

Job summary

Peraton is seeking a PC Technician to support the SITEC contract for USSOCOM and related commands. The role is based in Coronado, CA and requires 24x7 readiness to maintain NetOps, hardware, software and device services across a distributed environment.

Responsibilities include troubleshooting, deploying desktop/laptop PCs, configuring OS/software, data migration and asset management. DoD TS/SCI clearance and IAT II certification are required, with possible shift work to support mission needs.

Qualifications

• BS + 2 years of experience OR HS with 6 years of experience OR AA with 4 yrs of experience.
• DoD TS/SCI clearance is required.
• DoD 8570.01-M IAT II certification required.
• General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields.
• Specialized experience includes the management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.

Responsibilities

• Troubleshooting and proactively resolving technical issues.
• Responding to requests for technical support.
• Providing technical problem solving for customer support of database.
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers.
• Installing and configuring application and operating system software and upgrades.
• Troubleshooting and repairing hardware and network connectivity issues.
• Removing old equipment and performing data migration to new machines.
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades.
• Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
• Analyzing and making recommendations for hardware and software standardization.
• Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM mission.

Skills

Clearance TS/SCI

IAT II Certification

Help desk supervision

Network operations

PC troubleshooting

Education

Bachelor's degree

Associate degree

High School Diploma with experience

Job description

Peraton is seeking a PC Technician to support the SITEC contract for USSOCOM and related commands. The role is based in Coronado, CA and requires 24x7 readiness to maintain NetOps, hardware, software and device services across a distributed environment.

Responsibilities include troubleshooting, deploying desktop/laptop PCs, configuring OS/software, data migration and asset management. DoD TS/SCI clearance and IAT II certification are required, with possible shift work to support mission needs.