Social Worker Supervisor I

County of Yolo; Woodland (CA); Hybrid; USD 85,000 - 115,000; Full time

Job summary

County of Yolo seeks a Social Worker Supervisor I to oversee Public Guardian staff within the Health and Human Services Agency. The role includes workload management, policy development, data tracking and occasional court testimony, with after-hours standby on a rotating basis and potential telecommuting up to two days per week after training.

The incumbent will supervise staff, handle complex cases, ensure program effectiveness, and coordinate with other divisions and community partners.

Qualifications

• Bachelor's degree preferred in social work, behavioral sciences, social/human services or related field.
• Experience in a Public Guardian program and with conservatorships is ideal.
• Strong written and verbal communication skills; leadership abilities; data tracking experience.

Responsibilities

• Supervise case-carrying Public Guardian staff and support staff, review workloads, audit quality of work, assign cases and evaluate performance.
• Assist in policy/procedure development and trainings; track data outcomes and drive program improvements.
• Address concerns from conservatees, community and other stakeholders; testify in court regarding conservatorship; participate in after-hours standby on a rotational basis.
• Conduct investigations of conservatorship referrals and collaborate with other divisions as needed.
• Represent the department at meetings, track fiscal expenditures and monitor legislation impact.
• Drive vehicle when required for job duties.

Skills

Public Guardian experience

Data tracking

Leadership experience

Investigative skills

Communication skills

Compassionate approach

Agency coordination

Education

Bachelor's degree in social work or related field

Job description

The County of Yolo is recruiting to fill one (1) regular, full-time position in the class of Social Worker Supervisor I at the Health and Human Services Agency (HHSA). Successful candidates will be placed on an eligible list that will be utilized to fill this vacancy as well as future positions within the County as they arise. The work schedule for this position is Monday-Friday 8am-5pm with mandatory rotational afterhours standby duty. Upon approval telecommuting may be available after initial training period for a maximum of two (2) days per week.

The Yolo County Public Guardian program operates within the Health and Human Services Agency, Social Services Branch. The Public Guardian serves as the court-appointed conservator for Yolo County residents who lack the capacity to manage their own affairs and who have no one else willing and able to act in that role.

The incumbent will supervise case-carrying Public Guardian staff as well as support staff, reviews workloads and quality of work and evaluates staff performance, assigns cases, assists in creating policy and procedure, conducts trainings, tracks and assesses data outcomes for the program and develops and implements programmatical changes as needed, addresses concerns of conservatees, community, and others, carries a small caseload of complex cases, investigates conservatorship referrals, testifies in court regarding conservatorship, and provides after hours standby duty on a rotational basis.

Ideal candidate

• has prior experience in a Public Guardian program and with conservatorships
• has experience with data tracking
• has experience researching and interpreting local, state, and federal codes and laws
• has excellent written and verbal communication skills
• has leadership experience and qualities
• has prior experience working with people with severe mental illnesses and/or cognitive impairments
• has investigative skills and experience
• is compassionate and desires to help others
• communicates professionally with other agencies, businesses, care facilities, and medical professionals.

Definition

Under general direction, plans, organizes, coordinates, reviews and supervises the work and performance of a Social Services staff unit engaged in providing a variety of social services; performs other related duties as assigned.

Distinguishing Characteristics

Social Worker Supervisor I This class is the first level of supervision for workers performing social service functions including information and referral services, adult protective services, out-of-home care services, in-home supportive services, and GAIN services. Positions in this class are distinguished from those in Social Worker Supervisor II class in that incumbents in the latter class are required to possess an advanced degree and are required to supervise staff with advanced degrees and/or those who perform the more complex level of social service assignments.

• Plans, organizes, assigns and supervises or directs and coordinates programs or the work of Social Service workers engaged in the delivery of social services;
• Discusses and/or interprets to subordinate staff and community members department and/or state rules, regulations and policies;
• Evaluates and assists in evaluating the effectiveness of policies and procedures as they relate to Social Service programs;
• Provides case consultation to staff;
• Monitors and evaluates performance of personnel by reviewing the quantity and quality of work performed by subordinates against agency standards and takes or recommends appropriate corrective actions as necessary;
• Conducts studies regarding client and agency needs and develops proposals for improving method of operations;
• Handles and resolves community complaints;
• Works with other supervisors in coordinating the activities of professional and technical staff and may engage in coordinating the activities of the Adult Services Division with those of the Social Services Division, Income Maintenance Division and Administrative Services Division; and
• Participates in community planning activities to enhance the delivery of coordinated services.

Other Duties

• Assists in developing in-service training in accordance with departmental programs;
• Assists in the development of community resources;
• Represents the department at meetings, conferences, community boards and committees and speaks before various groups and agencies on public welfare programs and services as well as provides information about services available through other community resources;
• Tracks and analyzes fiscal expenditures;
• Tracks and analyzes chaptered and pending legislation;
• Completes quality control case reviews;
• Provides training to new staff;
• Performs other related duties as required.

Some positions may require the performance of different essential or other duties depending upon work location, assignment, or shift.

Education

Possession of a bachelor's degree from an accredited college or university. A major in social work, social or behavioral sciences, social or human services, counseling or a closely related field is preferred; AND

Experience

Two (2) years experience as an entry level social worker in a public sector social service agency; OR one (1) year experience as a journey level social worker in a public sector social service agency; OR one (1) year public or private sector experience as a first line supervisor overseeing subordinate staff for general clerical or service delivery activities.

License

Positions in this classification require incumbents to possess and maintain a valid California driver's license, Class C or higher, to carry out job related duties. Individuals who do not meet this requirement due to a physical or mental disability may request a reasonable accommodation.

Knowledge of

principles and techniques of supervision, training and consultation; social casework methods of interviewing and recording; functions of public social welfare programs; casework concepts; available resources in the community for referral or utilization in order to enhance social service programs; geriatrics and the aging process; medications and their effects and use; laws relating to elder abuse.

Ability to

plan, organize, assign, directly supervise and evaluate the work of others; organize and present oral and written reports concisely and clearly; develop and maintain effective and cooperative working relationships with departmental staff, the general public, other agencies and community organizations and resource agencies; analyze situations accurately and sensitively and adopt effective courses of action, understand, analyze, interpret and implement complex policies, rules, regulations, and statutes; train and develop staff; establish appropriate program goals and objectives; plan, schedule and conduct individual and group meetings; develop and write policies and procedures to meet statutory and regulatory requirements; drive a car.

Equal Employment Opportunity

It is the policy of the County of Yolo to provide equal employment opportunity for all qualified persons, regardless of sex, sexual orientation, race, color, ancestry, religious creed, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state or local laws or ordinance. The County will comply with all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Reasonable testing arrangements may be made to accommodate applicants with disabilities or who are unable to attend a scheduled test due to religious reasons in accordance with the Fair Employment and Housing Act and the Americans with Disabilities Act. Please call the County of Yolo Human Resources Office at [phone] at least five (5) business days prior to the scheduled test date to request accommodation. Documentation from a medical doctor, rehabilitation counselor, or other qualified professional will be required.

Contact Information

For questions about the position or about employment with the County, please contact Human Resources by e‑mail at [e-mail] or by phone at [phone].