Social Work Case Manager, Case Management, $10000 Bonus, FT, 3P-11:30P

Baptist Health; Coral Gables (FL); On-site; USD 67,000 - 87,000; Full time

Benefits offered by this job

Sign-on bonus up to $10,000

Job summary

Baptist Health in Florida is seeking a Social Work Case Manager 2 to support patients and families with psychosocial needs, coordinating education, discharge planning, and referrals.

You will collaborate with a multidisciplinary team, provide crisis intervention and bereavement services, and help navigate community resources. Requires MSW and LCSW eligibility; hospital SWR experience preferred.

Qualifications

• Master’s degree in social work is required
• LCSW or eligibility to sit for the LCSW exam within 12 months of entry into SWR 2
• Minimum 3 years hospital social work experience
• Excellent interpersonal communication and negotiation skills
• Strong analytical, data management and computer skills

Responsibilities

• Intervenes with patients/families with psychosocial needs and coordinates discharge planning
• Coordinates with the interdisciplinary team to develop and implement a comprehensive discharge plan
• Provides crisis intervention and bereavement services
• Identifies psychosocial needs and makes appropriate referrals to community resources

Skills

Interpersonal communication

Problem solving

Time management

Crisis intervention

Discharge planning

Education

Master's degree in Social Work

Tools

LCSW certification

Registered Clinical Social Worker Intern license

Job description

Sign-On Bonus: Up to $10,000

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Intervenes with patients/families with psychosocial needs and need assistance, support in coping with chronic acute terminal illness. Services may include consultation, discharge planning, education, counseling, advocacy, info referral services to assist patients to meet emotional, social and financial aspects of care. Provides crisis intervention to patients/families with psychosocial needs and coordinates facilitates discharge plan. Provides patient care services via case finding, patient/family referrals, referrals from physicians, RN Case Mgrs, Nurses, members of the healthcare team. Serves as an expert, acts as a liaison between patients, co resources. Identify patent/family psycho-social environmental needs related to admission, diagnosis, treatment, discharge. Collaborates with interdisciplinary team and develops/implements a comprehensive discharge, Makes appropriate referrals to co services, provides support, counseling, crisis intervention, bereavement services. Assess and intervenes with child, adult, elder abuse/neglect and domestic violence. Serves all patient groups: neonatal through adults Estimated salary range for this position is $67152.07 - $87297.69 / year depending on experience.

Qualifications

Degrees:

• Masters.

Licenses & Certifications:

• Registered Clinical Social Worker Intern.
• Licensed Clinical Social Worker.

Additional Qualifications

• LCSW or Must meet all of the following requirements : 3 years of hospital SWR experience, with 2 years post Masters experience, and active Register Clinical Social Work Intern license, and be eligible to sit for LCSW exam at the time of entry into the SWR 2 position.
• Employee must sign a BHSF Contract for Certification/Licensure which stipulates that employee will obtain LCSW within 12 months from date of promotion to Social Work Case Manager 2.
• Demonstrate ability to solve problems in a fast-paced environment.
• Excellent interpersonal communication and negotiation skills.
• Strong analytical, data management and computer skills.
• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.
• Strong working knowledge of community services available for insured and non-insured patients.
• Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
• Ability to work independently and exercise sound judgment.
• Ability to prioritize and manage multiple high-risk, complex patients.
• Ability to work with multiple members of a care team and maintain positive working relationships.

Minimum Required Experience: 3 Years

EOE, including disability/vets