Sexual Assault Case Manager

Gulf Coast Center for Nonviolence; Biloxi, Northern (MS, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Gulf Coast Center for Nonviolence is hiring a case manager to provide trauma-informed crisis intervention, advocacy, outreach, emotional support and case coordination to sexual assault survivors. The role requires a bachelor’s degree in social work or psychology and is full-time with local travel and on-site duties.

Candidates should demonstrate empathy, active listening, and the ability to work diplomatically with community partners, law enforcement, and medical staff.

Qualifications

• Bachelor’s degree in social work, psychology or related field.
• Two years of related experience preferred.
• Ability to work diplomatically to gain and maintain relationships with community partners.
• Ability to be empathetic and skilled in active listening.
• Must have a reliable vehicle and meet driving policy requirements with local travel.

Responsibilities

• Provide crisis response to area hospitals for survivors of sexual assault.
• Advocacy and case management with law enforcement, courts, and medical staff.
• Conduct assessments of victims’ immediate threat of harm.
• Collaborate with community partners to obtain services and support for clients.
• Provide client transportation to community locations as needed.
• Accompany clients to court proceedings and law enforcement interviews.
• Maintain comprehensive and organized files in the case management system.

Skills

Active listening

Empathy

Crisis intervention

Relationship building

Education

Bachelor's degree in social work or psychology

Tools

Automated case management system

Job description

HOURS: : Full-Time 40-hour work week Monday – Friday, some evening and weekend work may be required.

SUMMARY:Provides case management and trauma informed crisis intervention, advocacy, outreach, emotional support and case coordination to sexual assault survivors.

POSITION REQUIREMENTS: Essential position requirements include but are not limited to:
Minimum of a bachelor’s degree in social work, psychology or related field. Two (2) years of related experience preferred.

Ability to work diplomatically in order to gain and maintain professional relationships with various community partners and contacts

Ability to be empathetic and skilled in active listening

Ability to navigate the criminal justice system

Ability to work with minimal supervision, as well as in a team environment

Ability to be on call for emergency referrals 24/7

Ability to express complex information and ideas both verbally and in writing.

Ability to present with a strong aptitude for building relationships

Ability to work within agency mission, philosophy and policies/procedures.

Must have a reliable vehicle and meet agency driving policy requirements, including a valid driver license and proof of required automobile insurance. Local travel required

General physical requirements include but are not limited to: bending, stooping, climbing stairs, prolonged sitting of more than 4 hours.

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Clinical

• Provides crisis response to area hospitals for survivors of sexual assault
• Provides advocacy and case management for victims with law enforcement, courts, and medical staff
• Conduct assessments of victims’ immediate threat of harm
• Collaborate with other community partners and social service agencies to seek and obtain services and support for clients
• Provide client transportation as needed to community locations
• Accompany clients to court proceedings and law enforcement interviews, as needed.
• Serve as liaison with community agencies and referral sources to better serve clients

Agency Compliance

• Maintain comprehensive and organized files utilizing the automated case management system
• Adhere to the agency’s confidentiality policies, maintaining a high level standard of confidentiality
• Compile and accurately report all applicable program statistics on time and as directed
• Report any known or suspected child abuse to immediate supervisor
• Report any suspicious activity or persons
• Attend and participate in agency staff meetings and trainings
• Report to work on time as scheduled
• Maintain a valid driver license and proof of required automobile insurance
• Perform all other duties and/or participate in special projects as assigned by direct supervisor or Chief Executive Officer.

Other Duties

• Participate in hurricane evacuation and facility preparation.
• In case of emergencies will be required to assist with 24-hour shelter coverage
• Work in conjunction with other program components and staff to ensure effective communication of agency and client concerns, recommendations, and needs.