Social Work – Ambulatory Care Management

Jobtailor; Billings (MT); On-site; USD 60,000 - 85,000; Full time

Job summary

Jobtailor in Billings, MT seeks a licensed MSW to perform psychosocial assessments, build and monitor care plans, and provide crisis intervention and therapy to individuals and families. The role involves collaboration with care teams, insurers, and community resources to support mental health and substance use goals.

Responsibilities include transition planning, addressing social determinants of health, and advocacy.

Qualifications

• Master of Social Work from an accredited institution; degree verification required.
• Current state licensure, as applicable, obtained prior to or upon completion of required supervision hours.
• Basic computer proficiency, including word processing and spreadsheet software.
• Strong written and verbal communication skills.
• Demonstrated critical thinking skills.

Responsibilities

• Perform psychosocial assessments
• Develop and implement care plans with the care team
• Assess crisis situations and provide clinical counseling, diagnosis, brief therapeutic interventions, and resources or referrals
• Provide individual and family treatment as indicated
• Evaluate patients for transition planning, mental health, substance use, and goals of care
• Develop and monitor care plans addressing social determinants of health and community resources
• Use motivational interviewing and therapeutic techniques, including women’s services, behavioral change, trauma-informed care, and substance use disorder support
• Provide brief individual, group, and family therapy
• Identify mental, emotional, and behavioral disorders and connect patients to services
• Train staff, educate patients, and advocate for rights and care access
• Facilitate safe transitions of care to the community
• Collaborate with healthcare teams, insurers, community providers, patients, and support persons
• Lead improvement initiatives, track key metrics, and ensure policy adherence
• Facilitate clinical goals-of-care discussions with patients, families, and teams

Skills

Psychosocial assessment

Care plan development

Crisis intervention

Individual and family therapy

Mental health evaluation

Substance use disorder support

Motivational interviewing

Clinical care management

Strong communication skills

Critical thinking

Advocacy

Education

Master of Social Work (MSW)

State licensure

BLS Certification

Case Management Certification (preferred)

Tools

Word processing software

Spreadsheet software

Job description

• Perform psychosocial assessments


• Develop and implement care plans with the care team


• Assess crisis situations and provide clinical counseling, diagnosis, brief therapeutic interventions, and resources or referrals


• Provide individual and family treatment as indicated


• Evaluate patients for transition planning, mental health, substance use, and goals of care


• Develop and monitor care plans addressing social determinants of health and community resources


• Use motivational interviewing and therapeutic techniques, including women’s services, behavioral change, trauma-informed care, and substance use disorder support


• Provide brief individual, group, and family therapy


• Identify mental, emotional, and behavioral disorders and connect patients to services


• Train staff, educate patients, and advocate for rights and care access


• Facilitate safe transitions of care to the community


• Collaborate with healthcare teams, insurers, community providers, patients, and support persons


• Lead improvement initiatives, track key metrics, and ensure policy adherence


• Facilitate clinical goals-of-care discussions with patients, families, and teams

Requirements

• Master of Social Work (MSW) from an accredited institution; degree verification required


• Current state licensure, as applicable, obtained prior to or upon completion of required supervision hours


• Basic computer proficiency, including word processing and spreadsheet software


• Strong written and verbal communication skills


• Demonstrated critical thinking skills


• For home or community visits: current BLS certification, current driver’s license, current auto insurance, acceptable driving record, and reliable transportation


• Preferred: Case Management Certification


• Preferred: Experience in clinical care management, social work, or working with third-party payers


• Preferred: Understanding of care management principles and practices


• Preferred: Understanding of health insurance products and related processes


• Preferred: Understanding of coding, episode of care, and length of stay guidelines

Core Competencies

Demonstrates expertise in psychosocial assessments, care plan development, and crisis intervention while effectively collaborating with healthcare teams and advocating for patient rights. Proficient in motivational interviewing and trauma-informed care, with a strong focus on mental health and substance use support.

Highest-signal resume keywords

• Master Of Social Work (MSW)


• Current State Licensure


• BLS Certification


• Case Management Certification


• Crisis Intervention

Hard Skills

• Psychosocial Assessment


• Care Plan Development


• Crisis Counseling


• Therapeutic Techniques


• Behavioral Change Support


• Individual And Family Therapy


• Mental Health Evaluation


• Substance Use Disorder Support


• Motivational Interviewing


• Clinical Care Management

Soft Skills

• Strong Communication Skills


• Critical Thinking


• Advocacy

Certifications & Qualifications

• BLS Certification


• Case Management Certification

Industry Keywords

• Social Determinants Of Health


• Care Management Principles


• Health Insurance Products


• Coding Guidelines


• Episode Of Care

Tools & Technologies

• Word Processing Software


• Spreadsheet Software