Social Services Worker/ Receptionist

The Salvation Army A Georgia Corp; Melbourne (FL); Vor Ort; USD 17.000 - 19.000; Teilzeit

Zusammenfassung

The Salvation Army A Georgia Corp is seeking a part-time Social Services Assistant in Melbourne, FL to provide food assistance to eligible clients. Responsibilities include interviewing clients, preparing assistance records, and coordinating with community agencies.

The role involves clerical duties and helping with donation distribution in a busy office setting. Qualified candidates will have a high school diploma or GED and at least two years in a social/public service environment.

Qualifikationen

• High school diploma or GED required.
• Two years of experience in a social or public service environment preferred.
• Ability to speak/read/write English and communicate effectively.

Aufgaben

• Greets and interviews clients to determine eligibility for assistance.
• Prepares and processes food assistance requests; provides items from pantry.
• Answers phones courteously and directs calls; handles mail and deliveries.
• Assists with distribution of donated breads, pastries, and other items.
• Performs clerical work such as typing and filing.

Kenntnisse

Customer service

Interviews clients

Clerical work

Office basics

English communication

Ausbildung

High school diploma or GED

Jobbeschreibung

Schedule/Hours: Mon. 9am-12pm, Tues thru Thur. 9am- - 4pm. Friday 9am-12pm. (25 Hours per week)This position is responsible for:Provides social services assistance to eligible clients needing food services; interviews clients to determine need and eligibility to receive services; prepares complete client records; refers clients to community agencies and maintains effective working relationships with the same.Answers the telephone in a courteous manner and directs calls to the appropriate destination; receives and receipts deliveries and donations; greets and announces visitors; performs clerical work such as typing and filing.Key Responsibilities:* Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines.* Prepares, completes, and processes food assistance requests, provides clients with food from pantry; receives and stocks items donated for the pantry.* Answers phones in a courteous and tactful manner; transfers calls to the appropriate destination.* Assists with the distribution of donated breads, pastries, and other items.* Sorts and distributes mail; ensures all mail reaches appropriate destination.* Performs clerical work such as typing and filing.Physical Requirements and Working Conditions:* Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt and the like.EDUCATION AND EXPERIENCE:High school diploma or G.E.D.andtwo years experience working in a social or public service environment with experience assisting the public,orany equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.Knowledge, Skills and Abilities:* Knowledge of general office practices and principles.* Ability to build and maintain effective working relationships.* Ability to meet attendance requirements.* Ability to read, write, and communicate in the English language.Equal Opportunity Employer: Veterans | Disabled