Social Services Worker

Salvation Army; Tuscaloosa (AL); Sur place; USD 29 000 - 38 000; Plein temps

Avantages offerts par ce poste

Aflac

Voluntary Life

PTO

Résumé du poste

Salvation Army in Tuscaloosa, AL is seeking a Social Services Assistant to help eligible clients access food, lodging, clothing, furniture, and financial assistance. You will interview clients, determine eligibility, complete records, and refer to community agencies while maintaining partnerships with local services.

Responsibilities include preparing vouchers, directing clients to pantry or thrift resources, arranging temporary housing, and processing rent/utility assistance.

Qualifications

• Two years experience working in a social or public service environment with experience assisting the public.
• Ability to read, write, and communicate in English.
• Valid Driver License (if applicable).

Responsabilités

• Greets and interviews clients to determine eligibility for assistance based on guidelines.
• Records clients’ disposition and income, expenses, and work history.
• Assists clients in completing applications for assistance.
• Prepares and processes vouchers for food, clothing, and furniture.
• Directs clients to pantry, Lodge kitchen, Thrift Store or Distribution Center.
• Locates temporary housing and arranges referrals to shelters or lodging.
• Processes rent and utility assistance with landlords and utility providers.

Connaissances

Interviewing clients

Record keeping

Application assistance

Voucher preparation

Referral coordination

Formation

High school diploma or GED

Outils

Computer

Microsoft Office

Description du poste

Schedule : Monday - Thursday : 9:00 am - 3:00 pm.This position is responsible for :Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.Key Responsibilities:Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients’ disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance, picture identification cards, payroll statements, utility bills etc.Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.Locates and arranges temporary housing for eligible clients which may include Salvation Army housing facility; contacts local lodges, homeless shelters, motels, churches, etc. for availability and referrals.Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.Physical Requirements & Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to perform mathematical calculations.Ability to type and keypunch information into a computer.Ability to sort and file documents alphabetically and numerically.Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Benefits :AflacVoluntary LifePTOHigh school diploma or G.E.D.,andTwo years experience working in a social or public service environment with experience assisting the public,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.License & Certifications:Valid Driver License (if applicable)Approved Driver on The Salvation Army Driver Qualification Approved Driver List (if applicable)Equal Opportunity Employer: Veterans | Disabled