Social Services Worker

The Salvation Army; Evansdale (WV); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance

Job summary

The Salvation Army Morgantown, WV seeks a Social Service Worker to help individuals and families access food, clothing, emergency aid, and other resources. You will work on the front lines of community outreach, coordinating with partner agencies to meet needs and monitor program eligibility.

The role emphasizes compassionate service, strong communication, and accuracy in records while supporting a team dedicated to dignity and respect in a community-focused setting.

Qualifications

• Associate degree in Human Services or related field required.
• Bachelor's degree preferred in related fields.
• Experience in social services or related helping professions is valued.

Responsibilities

• Assess eligibility for programs and provide assistance via food pantry, vouchers, clothing, and emergency financial aid.
• Oversee Day Shelter and coordinate rent/utility assistance with landlords and providers.
• Maintain confidential client records and compile service statistics.

Skills

Compassionate

People from diverse backgrounds

Organized

Attention to detail

Records and documentation

Confidentiality

Client communication

Education

Associate degree in Human Services or related field

Bachelor's degree in Human Services / Social Work / Psychology / Sociology or related field

Tools

Office software

Job description

Social Service Worker - The Salvation Army | Morgantown, WVWork Schedule: Regular Full-Time (35 Hours per week)Make a Difference Every DayAre you passionate about helping individuals and families overcome challenges and access the resources they need? Do you enjoy working directly with people and serving your community in a meaningful way?The Salvation Army is seeking a compassionate, organized, and service-oriented Social Service Worker to join our Morgantown team. In this role, you will be on the front lines of community assistance, helping individuals and families access food, emergency financial assistance, clothing, transportation, and other essential resources.This is an excellent opportunity for someone who enjoys working with people, building community partnerships, and making a tangible impact in the lives of others.Why Join The Salvation Army?Meaningful work that directly helps individuals and families in needOpportunity to serve your local community every daySupportive, mission-driven work environmentProfessional experience in human services and community outreachCollaborative team culture focused on compassion, dignity, and respectOpportunity to build relationships with community agencies and service providersBenefitsPaid Time OffRetirement Savings Plan AvailableSupplemental Insurance AvailableVoluntary Life Insurance and more!What You'll DoAs a Social Service Worker, you will:Meet with individuals and families seeking assistance and assess eligibility for available programsProvide assistance through food pantry services, vouchers, clothing, furniture, and emergency financial aidProvide oversight of the Day Shelter within the FacilityHelp clients complete applications and gather required documentationCoordinate rent and utility assistance with landlords and utility providersConnect clients with community resources and partner agenciesMaintain accurate and confidential client recordsCompile service statistics and reportsAnswer questions from clients and community members regarding available programs and servicesAssist with seasonal and special community programs as neededSupport food pantry operations, including inventory and distribution managementPhysical Requirements and Working Conditions:Dependability and a strong commitment to being present and engaged for clients and coworkers.Strong verbal and written communication skills.Basic math and problem-solving abilities.Proficiency with computers and data entry.Excellent organization and attention to detail.Comfort using everyday office technology and software.Ability to perform light physical tasks, including occasional lifting of items up to 25 pounds.Ability to work primarily in an office environment while moving about the workspace as needed.The ideal candidate is:Compassionate and committed to helping othersComfortable working with people from diverse backgrounds and circumstancesOrganized and detail-orientedSkilled at maintaining accurate records and documentationProfessional and able to maintain confidentialityAble to communicate effectively with clients, community partners, and team membersComfortable using computers and standard office equipmentQualificationsRequired:Associate degree in Human Services or a related fieldAt least one year of experience in social services, public service, customer service, or a related helping professionEquivalent combinations of education, training, and experience will be considered.Preferred:Bachelor's degree in Human Services, Social Work, Psychology, Sociology, or a related fieldExperience working with vulnerable populations or community assistance programsPhysical Requirements and Working Conditions:Dependability and a strong commitment to being present and engaged for clients and coworkers.Strong verbal and written communication skills.Basic math and problem-solving abilities.Proficiency with computers and data entry.Excellent organization and attention to detail.Comfort using everyday office technology and software.Ability to perform light physical tasks, including occasional lifting of items up to 25 pounds.Ability to work primarily in an office environment while moving about the workspace as neededHelp us meet human needs and change lives, one person at a time.Equal Opportunity Employer: Veterans | Disabled