Director of Social Service (AC)

Salvation Army; Norcross (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision Insurance

Retirement Plan

Job summary

The Salvation Army in Norcross, GA seeks a Senior Director of Social Services to lead crisis intervention, shelter, and community programs. You will oversee staff, budgets, grants, and partnerships to deliver critical services with compassion and efficiency.

The role requires a Master's degree in a related field, substantial supervisory experience, and skilled grant writing. Join a mission-driven organization offering comprehensive benefits and opportunities to expand community impact.

Qualifications

• Master’s degree from an accredited college or university in Social Services or related field.
• Five years progressively responsible experience administering social service programs with at least two years in a supervisory capacity.
• Valid State Driver’s License.
• Social Work Certification or License preferred.

Responsibilities

• Plans, directs, coordinates, supervises, and monitors the administration of all social service programs within the department including emergency shelters, crisis intervention, and community services.
• Administers the FEMA program and rent/utility assistance programs; ensures program operations comply with policies and contracts.
• Writes grants proposals and ensures program operations are in compliance with contract agreements.
• Develops and administers a volunteer staffing program networked through existing community affiliates.
• Provides a single point of communication between end users and the UNITY team around HRIS issues.
• Reviews and monitors monthly statistics representing department services; prepares departmental reports for internal use and grant requirements.

Skills

Public speaking

Supervisory experience

Budget administration

Grant writing

Education

Master’s degree in Social Services / Human Service / Mental Health / LCSW

Tools

HRIS

Job description

This position is responsible for:Plans, directs, coordinates, supervises, and monitors the administration of all social service programs within the department including but not limited to crisis intervention counseling, transitional living accommodations, emergency services as well as financial, food, clothing, and furniture assistance; supervises all department staff and ensure work is in compliance with established policies and procedures; develops, implements, and enhances programs to effectively meet the needs of the community; administers the department budget and secures funding for programs; writes grants proposals and ensures program operations are in compliance with contract agreements; serves as leader in the community by performing public speaking and promoting program services.Key Responsibilities:Designs and supervises the administration of all social service programs to include emergency shelters, family crisis intervention, transitional living shelters, domestic violence shelters, etc.; develops, implements, and enforces program policies and procedures; evaluates program effectiveness and develops enhancements to improve overall operations and delivery of services.Administers the FEMA program and all other rent and utility assistance programs; ensures program operations are in compliance with established policies and procedures.Coordinates and monitors The Salvation Army program purchases.Develops and administers a volunteer staffing program networked through existing community affiliates.Provides a single point of communication between the end users and the UNITY team around HRIS issues.Reviews and monitors monthly statistics representing department services; ensures the accuracy and completeness of the same.Researches and prepares various departmental reports for internal use as well as those required by grant contracts, United Way, utility companies, etc.Performs community relations functions to promote programs by speaking to groups and coordinating volunteer efforts; serves as The Salvation Army representative with the media; serves as member of various community agency boards as requested; serves as liaison to the United Way.Physical Requirements and Working Conditions:Ability to meet attendance requirements. Ability to read, write, and communicate the English language effectively. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time. Work is usually performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. Work may be performed in a Shelter or Housing environment.Employee Benefits:Paid Time OffHoliday PayHealth, Dental, Vision InsuranceLife InsuranceRetirement and more!Education and Experience:Master’s degree from an accredited college or university in Social Services, Human Service, Mental Health or a LCSW, andFive years progressively responsible experience administering social service programs with at least two years in a supervisory capacity, orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:Valid State Driver’s LicenseSocial Work Certification or License preferredEqual Opportunity Employer: Veterans | Disabled