Social Services Supervisor I — Evening Shift (Shelter)

City of New York; New York (NY); On-site; USD 59,000 - 68,000; Full time

Job summary

The City of New York, Department of Homeless Services, is seeking a Supervisor I (Social Services) to oversee social services staff and ensure proper case management across intake operations. You will supervise case records, coordinate with partners, and support the ILP as part of a 24/7 service delivery approach.

Hours are Sunday through Thursday, 3pm–11pm, with responsibilities including staff supervision, data review, and cross-agency coordination to help clients move toward independent

Qualifications

• A baccalaureate degree from an accredited college and one year of full-time satisfactory social casework experience.

Responsibilities

• Provide technical assistance and supervision to the social services staff.
• Supervise staff in the maintenance of case records ensuring a continuum of care in mental health, employment, substance abuse and recreation.
• Ensure case records are maintained per agency standards, kept up to date, contain pertinent information relevant to the ILP and meet the requirements established by the NYS Department of Social Services (NYSDSS).
• Review weekly statistical and narrative reports; evaluate staff in the performance of duties; coordinate and participate in case conferences; establish and maintain linkage to resources which meet the needs of residents; develop and enforce staffing schedules, ensure that adequate coverage is always maintained.
• Coordinate with DHS contracted sites and various City agencies in partnership in assisting our clients into independent living.

Education

Baccalaureate degree

Job description

The City of New York, Department of Homeless Services, is seeking a Supervisor I (Social Services) to oversee social services staff and ensure proper case management across intake operations. You will supervise case records, coordinate with partners, and support the ILP as part of a 24/7 service delivery approach.

Hours are Sunday through Thursday, 3pm–11pm, with responsibilities including staff supervision, data review, and cross-agency coordination to help clients move toward independent