Social Services Supervisor - Housing First Team Lead

Colonial Group; New York (NY); On-site; USD 52,000 - 72,000; Full time

Job summary

Breaking Ground seeks a Social Services Supervisor for Connect to Care in New York. The role leads a team of case managers applying Harm Reduction and Housing First methods to assist clients facing housing instability and healthcare needs.

The supervisor will coordinate services, liaise with partners, monitor responses to homelessness, and ensure timely documentation and reporting while collaborating with Street to Home and Safe Haven teams.

Qualifications

• Master’s degree in Social Work, Public Health, or related field preferred.
• Experience with street homeless population preferred.
• Understanding of harm reduction required.

Responsibilities

• Supervise Case Managers including scheduling, supervision of client cases, providing guidance and clinical direction, and ensuring timely and effective response to homeless conditions.
• Serve as a liaison with community partners and in close collaboration, follow up on homeless conditions, and community concerns
• Develop strong collaborative relationships with external partners and service providers, NYPD, EMS, and other stakeholders
• Oversee and participate in Code Blue/Red Alerts
• Ensure documentation and reporting is accurately reported on time
• Develop strong working relationships with clients and Breaking Ground coworkers, specifically colleagues in the Street to Home and Safe Haven programs
• Attend onsite meetings with community partners
• Perform other duties as assigned

Skills

Harm reduction

Supervisory experience

Case management

Stakeholder collaboration

Verbal & written communication

Bilingual Spanish/English

Driving license

Education

Master's degree in Social Work or Public Health

Tools

Microsoft Word

Excel

Access databases

Job description

Breaking Ground seeks a Social Services Supervisor for Connect to Care in New York. The role leads a team of case managers applying Harm Reduction and Housing First methods to assist clients facing housing instability and healthcare needs.

The supervisor will coordinate services, liaise with partners, monitor responses to homelessness, and ensure timely documentation and reporting while collaborating with Street to Home and Safe Haven teams.