Social Services Specialist (4624019)

State of Missouri; Kansas City (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Excellent benefits package

Total Compensation Calculator

Job summary

State of Missouri seeks a dedicated professional for a role within the Missouri Department of Health and Senior Services to assess and coordinate home-based services for seniors and disabled adults. You will work with participants and providers to arrange care, travel within the local area for visits and hearings, and uphold program integrity.

Requirements include a Bachelor's degree and MO licensure for RN/LPN where applicable, plus strong communication, independence, and attention to detail.

Qualifications

• High level communication and interviewing skills.
• Able to work independently and show initiative within a team environment.
• Able to be resilient, with critical and innovative thinking skills.
• Bachelor's degree or higher level degree from an accredited college or university (relevant experience may substitute).
• RN & LPN must be licensed and in good standing in Missouri.

Responsibilities

• Conduct initial assessments/reassessments to enable seniors and disabled adults to remain in the least restrictive environment.
• Coordinate HCBS program services by contacting participants and providers to complete service authorizations.
• Develop and implement a care plan meeting unmet needs, including home visits and provider choices.
• Travel within local multi-county area for daily home visits, hearings and trainings; minimal overnight travel.
• Assume accountability over the program's integrity, operations, and success.
• Represent DSDS in administrative hearings.

Skills

Communication skills

Independence

Resilience

Attention to detail

Disability awareness

Customer service experience

Education

Bachelor's degree or higher

Job description

Job Location: This position will be located at 1410 Genessee St., Suite 130, Kansas City, MO 64102.

Why you’ll love this position:

Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

What you'll do:

• Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment.
• Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations.
• Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers.
• Travel within local multi-county area to conduct daily home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary. Minimal overnight travel required.
• Assume accountability and responsibility over the program's integrity, operations, and success.
• Represent DSDS in administrative hearings.

Minimum Qualifications:

• High level communication and interviewing skills.
• Able to work independently and show initiative within a team environment.
• Able to be resilient, with critical and innovative thinking skills.
• Bachelor's degree or higher level degree from an accredited college or university (relevant experience such as LPN, RN, or social service supports, etc. experience may be substituted for each year of required education).
• RN & LPN must be licensed and in good standing in Missouri.
• Keen to detail and documentation.
• Exhibit disability & cross-generational awareness.
• Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred.

Preferred Qualifications:

• One or more years of experience working with the elderly and or disabled population or other related human services field.

Lack of post‑secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Bethany Miller, HCBS Regional Manager - [phone], [e-mail]