Social Services Specialist (4624210)

State of Missouri; Kansas City (MO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

State of Missouri is seeking a qualified professional to join the Missouri Department of Health and Senior Services. The role focuses on assessing and coordinating home and community-based services for seniors and adults with disabilities in a multi-county region, leveraging strong communication and detailed documentation.

Qualifications

• Bachelor’s degree or higher from an accredited college or university.
• Strong interviewing and communication skills.
• Keen to detail and documentation.
• Exhibit disability & cross-generational awareness.
• Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred.

Responsibilities

• Conduct initial assessments/reassessments per DSDS policy and regulations to enable seniors and disabled adults to remain in the least restrictive environment.
• Coordinate HCBS program services by contacting participants/providers to complete service authorizations.
• Develop and implement a care plan meeting unmet needs via contacts and home visits.
• Represent DSDS in administrative hearings.
• Travel within a multi-county area to conduct home visits, attend hearings and training sessions.
• Assume accountability and responsibility over the program's integrity, operations, and success.

Skills

Strong interviewing & communication

Detail-oriented

Disability awareness

Education

Bachelor’s degree or higher

Job description

Job Location:

This position will be located at 1410 Genessee St., Kansas City, MO/Jackson Co.

Why you’ll love this position:

Do you want to be a part of a team that makes a difference in the lives of seniors and adults with disabilities? In this position as part of the Missouri Department of Health and Senior Services, your work will contribute to the mission of promoting the health, safety and wellbeing of vulnerable Missourians. Are you interested in having weekends and holidays off and not being on call? Then this is the position for you! This position is in a supportive environment that values both teamwork and autonomy.

The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

• Conduct initial assessments/reassessments in accordance with all DSDS policy and regulations to enable senior and/or disabled adults remain in the least restrictive environment.
• Coordinate Home and Community Based Services (HCBS) program services such as housekeeping, meal preparation, health, and/or personal care by making/receiving contact with participants and providers to complete service authorizations
• Develop and implement a care plan that meets the participant’s unmet needs by making participant contact, collateral contacts and home visit(s), considering participant choice of providers
• Represent DSDS in administrative hearings
• Travel within a multi-county area to conduct home visits, attend hearings and training sessions, utilizing your personal vehicle when necessary
• Assume accountability and responsibility over the program's integrity, operations, and success

Minimum Qualifications:

• Bachelor’s Degree or higher level degree from an accredited college or university (substitutions may be allowed).
• Strong interviewing and communication skills
• Keen to detail and documentation
• Exhibit disability & cross-generational awareness
• Prior experience with customer service and working with the elderly, persons with disabilities or other vulnerable population is preferred.

Lack of post‐secondary education will not be used as the sole basis denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

Bethany Miller, Regional Manager, Phone [phone], [e-mail]