Social Services Manager - Lead Shelter & Pantry Programs

Omaha Kroc; Town of Wausau (WI); On-site; USD 47,000 - 59,000; Full time

Benefits offered by this job

Flexible schedules

Generous paid time off (PTO)

Employee Assistance Program

Discounts on pet/auto/home insurance

Full benefits for 30+ hours per week

Job summary

The Salvation Army - Wausau Corps seeks a Social Services Manager to lead the social services functions, supervising case workers and shelter operations while coordinating volunteers and community partnerships.

You will oversee reporting, HMIS/SIMS systems, and program funding, ensuring compliance with TSA standards and mission-driven outcomes. A bachelor’s degree and supervisory experience are required.

Qualifications

• Bachelor’s degree in social services or related field.
• Four years’ experience in program management including supervisory experience.
• Equivalent combination of training and experience.

Responsibilities

• Supervises all social service programs and personnel, plans, coordinates, instructs, supervises, monitors and evaluates performance of staff.
• Implements and provides oversight to the Pathway of Hope program.
• Recruits, screens, interviews and recommends hires for Social Service positions and advises on promotions/terminations.
• Conducts regular staff consultations and provides instruction and training.
• Oversees documentation of services and monthly statistical and in-kind donation reports.
• Maintains HMIS, SIMS and National Statistical System records and reports.
• Acts as primary contact with The Salvation Army for community services agencies.
• Engages with the community to assess needs and develop programs and continuum of care.
• Analyzes program effectiveness and submits reports to the Corps Officer(s).
• Attends inter-agency and state meetings to achieve objectives.
• Supervises student interns in social services.
• Develops policies and measures aligned with United Way outcomes and TSA standards.

Skills

Supervisory experience

Program management

Budget management

Grant management

Education

Bachelor’s degree in social services or related field

Job description

The Salvation Army - Wausau Corps seeks a Social Services Manager to lead the social services functions, supervising case workers and shelter operations while coordinating volunteers and community partnerships.

You will oversee reporting, HMIS/SIMS systems, and program funding, ensuring compliance with TSA standards and mission-driven outcomes. A bachelor’s degree and supervisory experience are required.