Program Supervisor

The Salvation Army USA Southern Territory; San Antonio (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

The Salvation Army USA Southern Territory in San Antonio, TX is seeking a Program Supervisor for the Social Services Department.

You will supervise day-to-day operations, evaluate services, and lead program staff, ensuring compliance with policies and local and federal regulations. The role requires a Bachelor's degree in a related field and at least two years of progressively responsible experience, including supervisory duties, within social services.

Qualifications

• Knowledge of the principles and practices of social service program development and administration.
• Knowledge of personnel and business management and supervision.
• Knowledge of client assessment, case planning, management and referrals.
• Knowledge of social service resources and agencies in the community.
• Ability to motivate, lead, supervise, and evaluate subordinate personnel.
• Ability to perform public speaking.
• Ability to develop, implement, and enforce program policies and procedures.
• Ability to remain calm and make sound decisions during state of crisis.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.
• Ability to present a positive and professional image of The Salvation Army.

Responsibilities

• Supervise and monitor the day-to-day operations of the assigned program activities; evaluate program operations and services; supervise all program staff including scheduling, reporting and appropriate record keeping; ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; responds to program operation questions.

Skills

Social service program development

Personnel management

Client assessment and referrals

Community resources knowledge

Staff supervision

Public speaking

Policy development

Crisis decision-making

Relationship building

Professional image

Education

Bachelor's degree in Social Work, Psychology, or related field

Job description

The Salvation Army, an internationally recognized non-profit, faith-based organization, has an opening for Program Supervisor for Social Services Department in San Antonio, Texas.

Job Summary

• Supervises and monitors the day-to-day operations of the assigned program activities; evaluates program operations and services; supervises all program staff including scheduling, reporting and appropriate record keeping; ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; responds to program operation questions.

Knowledge, Skills, and Abilities

• Knowledge of the principles and practices of social service program development and administration.
• Knowledge of the principles and practices of personnel and business management and supervision.
• Knowledge of the principles and practices of client assessment, case planning, management and referrals.
• Knowledge of social service resources and agencies in the community.
• Ability to motivate, lead, supervise, and evaluate subordinate personnel.
• Ability to perform public speaking.
• Ability to develop, implement, and enforce program policies and procedures.
• Ability to remain calm and make sound decisions during state of crisis.
• Ability to build and maintain effective and professional working relationships with clients and community agencies.
• Ability to present a positive and professional image of The Salvation Army.

Education and Experience

Bachelor's degree from an accredited college or university in Social Work, Psychology, or a related field is required. And two years progressively responsible experience administering and developing social service programs, with one year supervisory experience, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements/Working Conditions

• Ability to meet attendance requirements.
• Ability to read, write, and communicate the English language effectively.
• Ability and willingness to conduct all duties in accordance with the ministry of the organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism.
• Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
• Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.

Additional Comments

All employees recognize The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

Application Submittal Period

06/06/2025 – open until filled

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer

Minorities/Women/Veterans/Disabled