Social Services Program Manager

The Salvation Army A Georgia Corp; Port Charlotte (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Salvation Army A Georgia Corp in Arcadia and Port Charlotte seeks a Social Services Supervisor to oversee day-to-day operations at both locations, including The Village, Pathway of Hope, Baby Boutique, Choice Pantry, SAHelp and the emergency canteen in Port Charlotte.

You will lead program staff, manage case management, client eligibility, referrals and confidential records, and ensure HMIS data entry compliance across both sites, while building partnerships and coordinating public funding

Qualifications

• Master’s degree in Social Work or related field.
• Four years of social services experience, including at least one year in supervision.
• Valid state driver’s license.
• Experience with HMIS data entry and program reporting.
• Ability to manage multiple programs and partners.

Responsibilities

• Oversee day-to-day social service operations at Arcadia and Port Charlotte locations.
• Lead program staff, supervise, train, and evaluate performance.
• Manage client eligibility, case management, referrals, and confidential records.
• Develop community partnerships and secure funding and volunteers.
• Ensure HMIS data entry and documentation compliance across locations.

Skills

Staff supervision

Case management

HMIS data entry

Grant writing

Budget management

Community partnerships

Public relations

Volunteer management

Confidentiality

Compliance

Education

MSW

Tools

HMIS software

MS Office

Job description

Schedule/Hours: Hours and days vary. The work schedule is equally divided between the Arcadia and Port Charlotte locations.This position is responsible for:• Supervising and coordinating day-to-day social service operations at the Arcadia and Port Charlotte locations, including One Stop for Care (“The Village”), Pathway of Hope, Baby Boutique, Choice Pantry, SAHelp and emergency canteen services in Port Charlotte, as well as Baby Boutique, Choice Pantry and SAHelp in Arcadia.• Leading program staff and overseeing case management, client eligibility, service coordination, referrals, and accurate, confidential records across both locations.• Building community partnerships, securing resources and funding, and managing public relations and volunteer services for social service programs.• Ensuring consistent case-management documentation and required HMIS and Pathway of Hope data entry across both locations.Key Responsibilities:• Assign, train and supervise staff; monitor work for accuracy and compliance; conduct performance evaluations and make salary and hiring or firing recommendations.• Oversee client interviews and eligibility decisions, review case records, support social service workers with escalated cases or absences, and maintain confidentiality and compliance with program requirements.• Identify funding opportunities; prepare grant proposals and funding requests; monitor program funds, expenditures, budgets and grant restrictions; prepare statistical, fiscal, payroll and funder reports.Physical Requirements and Working Conditions:• Short-distance travel may be needed for meetings and other Salvation Army facilities. Limited physical effort, including walking, standing and lifting or carrying objects under 25 pounds, is required for 5–10% of work time. Duties are usually performed seated, with occasional standing or walking.Employee Benefits:Competitive payHealth and wellness benefitsRetirement plan optionsPaid time offAdditional Information:• All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.Education and Experience:A master’s degree from an accredited college or university in Social Work or a related field; AND• Four years of progressively responsible social services experience, including at least one year in a supervisory capacity; OR• An equivalent combination of training and experience that provides the required knowledge, skills and abilities.Licenses and Certifications:Valid state driver’s licenseEqual Opportunity Employer: Veterans | Disabled