Program Manager - 11-306 - SC/ Salvation Village- Harbor Park

The Salvation Army Southern CA Division; Los Angeles (CA); On-site; USD 72,000 - 88,000; Full time

Job summary

The Salvation Army Southern CA Division is seeking a Program Manager for Salvation Village - Harbor Park in Wilmington, CA to lead a multidisciplinary team and oversee resident care and supervision. You will monitor program policies, ensure compliance with Title 22, recruit residents, manage intakes and records, and participate in service plan meetings and case conferences.

The role requires a BA in human services (or equivalent), English proficiency (bilingual English/Spanish preferred),

Qualifications

• BA in human services or equivalent experience.
• English reading/writing/speaking fluency required.
• TB screening within the first month of employment.
• CPR/First Aid certification required.

Responsibilities

• Monitor, implement and enforce program policies.
• Ensure compliance with Title 22 and other regulations.
• Recruit and determine eligibility of residents and coordinate intakes.
• Maintain resident records and compile data for reports.
• Participate in resident service planning meetings and case conferences.
• Oversee front-line staff scheduling and supervision.

Skills

English language proficiency

Bilingual English/Spanish

CPR/First Aid certification

TB screening

Staff supervision

Education

BA in human services

Job description

Job Category: Social Services

Requisition Number: PROGR025592

• Posted : September 23, 2026
• Full-Time
• Salary : $80,000 USD per year

Locations

Showing 1 location

Salvation Village - Harbor Park
Wilmington, CA 90744, USA

Description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

Working as part of a multidisciplinary team, the Program Manager is responsible for evaluating and directing the care and supervision of residents. In addition, the Program Manager supervises all program site staff.

Essential Functions

• Monitor, implement and enforce the applicable policies of the program.
• Ensure compliance with all applicable laws and regulations that govern the program, including Title 22 specifications.
• Recruit and determine eligibility of residents and coordinate intakes.
• Maintain and actively manage a list of eligible clients.
• Ensure the accuracy of resident records, evidence of goals completed, and the compilation of data for demographic reports.
• Participate in each resident’s individual service team meeting and case conferences.
• Monitor each resident’s individual service plan.
• Participate in quality management meetings by providing up to date information on resident’s outcomes as required by funding contracts.
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• Maintain and update resident’s information as required by HMIS.
• Ensure that each client is up to date on required documentation for requalification of program.
• Provide appropriate referrals for clients, including referrals to permanent housing.
• Assist the Director with employee education and training.
• In coordination with the Director, provide monthly supervision for each frontline staff member and regularly evaluate their performance.
• Ensure the scheduling of front-line staff as required by licensing for staffing ratios.
• Liaise with licensing and other governing agencies regarding incident reports, extensions and other established procedures.
• Document monthly invoices from funders and vendors.
• Perform monthly statistics as required by The Salvation Army.
• Monitor resident savings plans and other identified stabilizing life skills.
• Rotate on-call status with Program Director.
• Ensure HIPPA compliance regarding all client matters.
• Other duties as assigned.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications

• BA in human services field with minimum of two years of experience (or) at least four years of experience in a comparable setting.
• Ability to read, write, speak and understand English.
• Bilingual English/Spanish strongly preferred.
• TB screening within the first month of employment.
• CPR/ First Aid Certified.

Skills, Knowledge & Abilities

• Knowledge of the requirements for providing the type of care and supervision needed by chronically homeless populations, including the ability to communicate with such residents.
• Knowledge of and ability to comply with applicable law and regulations, including licensing regulations and Supportive Housing Program policies and procedures.
• Ability to maintain and supervise the maintenance of client records.
• Ability to direct the work of others.
• Ability to recruit, hire, train, and evaluate qualified staff.
• Knowledge of basic food nutrition.

This position description has been assigned to indicate the general nature and level of work performed by employees in this classification. It is not designated to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.