Social Services Counselor - Client Support & Resources

The Salvation Army; Charlottesville (VA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Paid Time Of

Retirement Savings Plan Available

Supplemental Insurance Available

Voluntary Life Insurance and more!

Job summary

The Salvation Army in Charlottesville, VA seeks a full-time Caseworker to provide social service assistance to eligible clients, including food, lodging, clothing, and financial aid. The role involves interviewing clients, maintaining records, and coordinating with community partners.

Responsibilities include preparing vouchers, tracking services, and answering questions about program operations while upholding confidentiality and program policies.

Qualifications

• High school diploma or GED required.
• Two years in a social or public service environment with public assistance experience.
• Any equivalent combination of training and experience.

Responsibilities

• Interview clients to determine need and eligibility for services based on program guidelines.
• Prepare and maintain client records, ensuring confidentiality.
• Coordinate with community agencies and refer clients to services.
• Prepare and process vouchers for food, clothing, and furniture for eligible clients.
• Answer inquiries about Social Service Program operations and assist the public.

Skills

Customer service

Interpersonal skills

Education

High school diploma or GED

Job description

The Salvation Army in Charlottesville, VA seeks a full-time Caseworker to provide social service assistance to eligible clients, including food, lodging, clothing, and financial aid. The role involves interviewing clients, maintaining records, and coordinating with community partners.

Responsibilities include preparing vouchers, tracking services, and answering questions about program operations while upholding confidentiality and program policies.