Community Services Advocate — Client Support & Intake

The Salvation Army; Gainesville (GA); On-site; USD 49,594,000 - 53,451,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

Retirement plan

Job summary

The Salvation Army Gainesville Admin Office in Gainesville, GA is seeking a full-time clerical assistant in the social services area. The role supports eligible clients with food, lodging, clothing, furniture, and financial assistance, while maintaining accurate client records and ensuring program compliance.

Responsibilities include interviewing clients, assisting with applications, answering phones, greeting visitors, and processing referrals, while delivering courteous service and

Qualifications

• High school diploma or GED required; secretarial courses preferred.
• Two years’ clerical office experience or equivalent.
• Equivalent combination of training and experience accepted.

Responsibilities

• Provides social services assistance to eligible clients in areas such as food, lodging, clothing, furniture, and financial assistance.
• Interviews clients to determine needs and eligibility for services.
• Prepares accurate client records and refers clients to community agencies; maintains relationships with agencies.
• Greets visitors, answers phones, and routes calls; screens inquiries and provides information.
• Processes vouchers and assists in distributing food, clothing, and other items.
• Performs routine clerical tasks: typing, filing, and basic recordkeeping.

Skills

Clerical skills

Interpersonal communication

Typing

Education

High school diploma or GED

Secretarial courses

Job description

The Salvation Army Gainesville Admin Office in Gainesville, GA is seeking a full-time clerical assistant in the social services area. The role supports eligible clients with food, lodging, clothing, furniture, and financial assistance, while maintaining accurate client records and ensuring program compliance.

Responsibilities include interviewing clients, assisting with applications, answering phones, greeting visitors, and processing referrals, while delivering courteous service and