Social Services Coordinator: Case Management & Outreach

tsainternal; Grand Island (NE); On-site; USD 32,000 - 34,000; Full time

Job summary

The Salvation Army in Grand Island, Nebraska seeks a Full-Time Social Services Assistant (35 hours/week) to support food pantry and Pathway of Hope services. You will conduct intake interviews, assess needs, and document cases to help clients achieve goals.

Responsibilities include developing case plans, coordinating with community partners, maintaining confidential files, and facilitating team meetings. Driving is required as part of outreach activities.

Qualifications

• High school diploma or GED required; associate's degree preferred.
• Proficient with Word and Excel; able to use data systems via web platforms.
• Ability to handle confidential information with discretion.

Responsibilities

• Assist clients with intake interviews and assess level of need.
• Develop case plans and monitor progress toward objectives.
• Counsel clients on resources, barriers to employment, and confidentiality.
• Plan and facilitate weekly social service team meetings.
• Maintain confidential case files and referrals; utilize systems for client data.
• Enroll clients in Pathway of Hope and coordinate case management.

Skills

Flexibility

Computer basics

Word & Excel

Data entry

10-key

Office equipment

Communication

Confidentiality

Attention to detail

Problem solving

Independent judgment

Education

High School Diploma or GED

Associate's degree in human services

Job description

The Salvation Army in Grand Island, Nebraska seeks a Full-Time Social Services Assistant (35 hours/week) to support food pantry and Pathway of Hope services. You will conduct intake interviews, assess needs, and document cases to help clients achieve goals.

Responsibilities include developing case plans, coordinating with community partners, maintaining confidential files, and facilitating team meetings. Driving is required as part of outreach activities.